Content Manager

Primary Objective

The primary objective of this position is to develop, manage, and deliver strategic content that advances City Colleges of Chicago's marketing and communications objectives. The Content Manager will create compelling, audience-focused content that strengthens the organization's brand, increases engagement, and positions City Colleges as a higher education institution of choice.

Essential Duties

• Manages content projects from concept through delivery, collaborating with strategic leaders and stakeholders to ensure content is accurate, timely, and aligned with strategic marketing and communication goals.
• Oversees the content development process, managing the interactions necessary to produce quality content for marketing and communications initiatives.
• Produces content for earned media, internal, and external communications.
• Provides high-quality writing and editorial expertise for a diverse range of communications projects to build awareness and increase engagement between CCC and its constituents.
• Researches, writes, and edits content for marketing communication pieces for use in print and digital marketing campaigns, including broadcast, radio, video, web, mobile, SEO, and online banner advertising.
• Ensures content incorporates CCC's marketing messages, adheres to CCC's brand identity guidelines, and supports CCC's communications and marketing goals.
• Collaborates with graphic designers to ensure messaging is clear, concise, and impactful across all communications materials.
• Proofreads creative pieces prior to final production, ensuring all final materials are polished, accurate, and free of editorial errors.
• Participates in brainstorming sessions and contributes creative concepts that support effective and compelling communications materials and creative marketing campaigns.
• Collaborates with Institutional Advancement staff and other key stakeholders to create content for use in marketing projects ranging from brochures to web pages and email campaigns.
• Creates and manages content (including written copy, photos, and videos) for the website, social media platforms, and publications.
• Supports the planning, promotion, and execution of public relations events and related communications activities.

Qualifications

• A Bachelor’s Degree from an accredited college or university in Communications, Marketing, Advertising, Public Relations, or a related field.
• Minimum of three (3) years of progressively responsible professional experience in copywriting, content development, marketing communications, or related disciplines, preferably in an advertising agency, marketing, communications, or higher education environment.
• Experience developing content for higher education, nonprofit, or similarly complex organizations preferred.
• Demonstrated knowledge of current marketing, media, digital communications, and social media trends, including emerging content formats.
• Demonstrated knowledge of content strategy and creation, including planning, developing, editing, and optimizing content across multiple channels and platforms.
• Excellent writing, editing, and proofreading skills with strong attention to detail and the ability to maintain consistency across multiple communications platforms.
• Strong interpersonal and communication skills, with the ability to build collaborative relationships and work effectively with stakeholders at all levels of the organization.
• Excellent organizational and project management skills, including the ability to manage multiple projects, priorities, and deadlines simultaneously.
• Ability to meet deadlines in a fast-paced environment while maintaining a high level of accuracy and quality.
• Ability to work evenings and weekends as required.
• Ability to work effectively within a culturally diverse environment.
• Ability to think critically and creatively.
• Proficiency in Microsoft Office 365 (Word, Excel, PowerPoint, Outlook, Teams).

We Offer

• Excellent health and welfare benefit package and long-term savings and investment programs including 403(b) & 457(b) Investment Plans and a pension plan with the State University Retirement System (SURS) Plan.
• Generous vacation, holiday, personal and sick days, and tuition reimbursement.

Additional Information

We are an equal opportunity and affirmative action employer. Chicago residency is required for all full-time employees within 6 months of hire. Thank you for your interest in CCC!