Content Management Consultant (Content & Terminology Solutions)

Essential Duties And Responsibilities

• Participate in and lead the efforts to maintain high quality proprietary content and terminology products following established protocols.
• Work on special projects and in new product/content development as assigned.
• Train and mentor other team members on terminology projects in areas of expertise.
• Collaborate with the development and operations teams to make necessary refinements/improvements in processes or technology that will maximize the effectiveness of Health Language’s products.
• Respond to customer inquiries regarding product content, coordinating responses to complex requests.
• Understand market and customer workflows, applying this understanding to enhance our products/services to support overall content evolution.
• Use AI where appropriate to improve delivery efficiency and data quality.
• Adhere to project processes.
• Collaborate with product managers, technology development, and UX/UI teams in building new products and enhancements to existing products.
• May prepare white papers, blogs and other high-value commentary.
• Aid in research to identify opportunities for new content and product development.
• Ensure strong project process, data governance, and quality assurance on all projects.
• Actively participate in staff and company meetings.
• Estimate time and resources required to complete larger projects.

Job Qualifications

• Bachelor’s degree preferred or other related technical degree or equivalent work experience.
• Areas of expertise preferred but not required: CPC, CPC-H, CCS, CCS-P or RHIT/RHIA certification; Clinical background (nursing, medical, Laboratory, pharmacy); Informatics or terminology training/experience.
• Experience: 5+ years of demonstrated experience developing and maintaining healthcare terminology products; 7+ years of working with medical terminology (e.g. HCPS, SNOMED, etc.) preferably using Health Language based data models.
• Other Knowledge, Skills, Abilities Or Certifications: Excellent analytical and research skills required; Technical computer skills required; Proficiency in Excel required; Strong written, verbal, and interpersonal communication skills required; Strong organizational skills required; Ability to manage deadlines and multiple projects; Time management skills and ability to work independently required; Basic database knowledge preferred; Familiarity with AI tools as part of delivery of terminology preferred.
• Possess the personal characteristics of professionalism, credibility, commitment to high standards, innovation, inquisitiveness and accountability; Collaborative – Works closely with team members and stakeholders to define problems, gain perspective, and work to deliver solutions; Commitment to continuous improvement; Calm under pressure.

Compensation

$76,200.00 - $133,650.00 USD
This role is eligible for Bonus.