Content Management Analyst- Tax SME

Tax Analyst SME Role Summary

We are seeking a Tax Analyst with a focus on being a Tax Planning Subject Matter Expert (SME) to support the design, development, and quality of next-generation, AI enabled tax software solutions. This role brings real-world accounting and tax practitioner expertise into product development, ensuring that tax planning rules are implemented accurately and reflect how tax professionals work in practice.

Key Responsibilities

• Tax domain & content expertise
  Interpret tax rules and translate them into implementable logic for planning calculations, rates, thresholds, phaseouts, and lookup-table driven behavior.

• Identify edge cases and scenarios that must be supported to meet practitioner expectations and compliance needs.

• Provide authoritative guidance on rule interpretation in complex or ambiguous scenarios.

• Maintain awareness of tax law and administrative guidance changes that impact planning content and tooling.

• Next gen tool enablement
  Translate practitioner knowledge into clear functional guidance for product, engineering and QA teams.

• Partner with product and engineering to define and refine workflows for next-generation content maintenance and validate calculation logic and outcomes against real world tax scenarios.

• Surface adoption risks early and propose mitigations.

• Provide hands-on feedback from use cases to improve usability, trust, and efficiency of the tooling.

• Author clear functional requirements, user stories, and acceptance criteria that are testable and aligned to practitioner outcomes.

• Validate calculations, roll-forwards and reporting outputs to ensure accuracy and compliance.

• Assist QA teams by reviewing test cases and identifying coverage gaps.

• Investigate and triage defects; collaborate with QA and engineering to identify root cause and confirm fixes.

• Cross-functional collaboration & communication
  Represent the voice of the tax practitioner and ensure alignment with real-world workflows.

• Serve as the day-to-day tax compliance representative in cross-functional discussions, balancing speed of delivery with quality and risk management.

• Communicate complex tax and workflow concepts clearly to technical and nontechnical audiences, document decisions and rationale.

• Support demos, enablement sessions, and quick-reference guidance to accelerate adoption across the analyst community.

Requirements, validation, and quality

• Author clear functional requirements, user stories, and acceptance criteria that are testable and aligned to practitioner outcomes.

• Validate calculations, roll-forwards and reporting outputs to ensure accuracy and compliance.

• Avoid defects by investigating and triaging issues, collaborating with QA and engineering to identify root cause and confirm fixes.

Qualifications

• 3–5 years of experience in tax preparation, tax technology, tax research, or tax content development (public accounting, industry, or software) primarily with 1040 federal and state returns required, with additional exposure to pass through returns and K-1s preferred.

• CPA or CPA eligible preferred.

• Strong understanding of how tax professionals use planning tools and the types of data/lookup tables that drive planning outcomes.

• Demonstrated ability to translate tax rules into precise, testable requirements and validate outcomes through scenario-based testing.

• High attention to detail and comfort working with ambiguity; proactive in surfacing risks, assumptions, and gaps.

• Experience with commercial tax planning and/or compliance software (as a practitioner user or within a tax software organization).

• Exposure to data-driven content maintenance, rule engines, or structured content systems.

• Experience supporting change management, training, demos, or analyst enablement for new tooling.

• Comfort using developer-adjacent tooling (e.g., test environments, issue tracking systems, basic query or scripting) to accelerate analysis and validation.

Communication & Leadership Skills

• Written and verbal communication and storytelling skills, with the ability to explain complex tax and accounting concepts clearly to technical and nontechnical audiences.

• Collaborate effectively across product, engineering, QA, and leadership teams in a matrixed environment.

• Influence without formal authority/title or reporting structure by grounding recommendations in practitioner experience and data.

• Proactively communicate risks, ambiguities, and edge cases to avoid downstream rework.

• Represent practitioner perspectives in cross-functional discussions with professionalism and credibility.

Pay

$43,900.00 - $75,250.00 USD

Benefits

• Medical, Dental, & Vision Plans

• 401(k)

• FSA/HSA

• Commuter Benefits

• Tuition Assistance Plan

• Vacation and Sick Time

• Paid Parental Leave