Content Developer I

Location: New Bremen, OH, US, 45869. Nearest major market: Lima; nearest secondary market: Findlay.

About the company

Crown Equipment Corporation is a leading innovator in world-class forklift and material handling equipment and technology. As one of the world's largest lift truck manufacturers, we are committed to providing the customer with the safest, most efficient and ergonomic lift truck possible to lower their total cost of ownership.

Responsibilities

• Author and develop service content, including safety information.
• Assist with the development and implementation of the Company content management system (CCMS) and provide ongoing feedback to make improvements.
• Create and maintain style guides/templates that adhere to current standards and support use in a Global market.
• Collaborate with multiple departments to build consensus throughout the content development process and the life of the product.
• Develop and maintain a strong working and technical knowledge of company products and services and an understanding of company approved standards.
• Work cross functionally to deliver quality content within project timelines.

Minimum Qualifications

• 2-4 years' related experience.
• High school diploma or equivalent.
• Job requires employee to drive a personal vehicle to conduct company business.

Preferred Qualifications

• Associate degree in Technical Communications or related field with experience in technical writing.
• Skilled in visual and written information development.
• Good written/verbal communications, organizational and listening skills, and strong in grammar rules.
• Experience in authoring technical content for a Global market would be a plus.
• Knowledge of DITA/XML content authoring and component content management systems.
• Effective research, problem solving and decision making skills.
• Experience with oXygen, Author/Editor, Acrolinx, Ovitas CLS, and InDesign.
• Experience with Adobe Photoshop, Illustrator, FrameMaker, and PTC IsoDraw and other multimedia production software.

Work Authorization

Crown will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas or who need sponsorship for work authorization now or in the future are not eligible for hire.

Benefits

• Health/Dental/Vision/Prescription Drug Plan
• Flexible Benefits Plan
• 401K Retirement Savings Plan
• Life and Disability Benefits
• Paid Parental Leave
• Paid Holidays
• Paid Vacation
• Tuition Reimbursement