Content Coordinator 3 [211185]

About the role

This role is central to a team focused on creating AI-generated content and conducting evaluations, supporting content experiments across a large group. You will shape the content experiences customers encounter across core productivity applications and innovative AI experiences.

Responsibilities

• Curate and optimize content collections across experiences, ensuring customers receive the most relevant, engaging, and high-performing content.
• Evaluate content quality, design effectiveness, relevance, diversity, and customer value across multiple content types and product surfaces.
• Identify gaps, opportunities, and emerging trends to inform future content investments and curation priorities.
• Develop scalable curation frameworks, quality standards, and content evaluation methodologies.
• Analyze content performance metrics, customer engagement signals, experimentation results, and usage trends to understand what drives successful customer outcomes.
• Synthesize large datasets into clear recommendations that influence content strategy, business decisions, and product priorities.
• Establish success criteria and measurable KPIs for content initiatives and curation programs.
• Use data to identify optimization opportunities and inform content lifecycle decisions.
• Partner with cross-functional teams to define, execute, and evaluate content experiments.
• Design and assess experimentation frameworks that measure content effectiveness and customer impact.
• Translate experiment outcomes into evidence-based recommendations that improve engagement, adoption, and overall customer satisfaction.
• Continuously iterate on curation strategies using performance insights and customer feedback.
• Apply strong visual design judgment to assess content quality, composition, storytelling, usability, and customer appeal.
• Evaluate content through both creative and analytical lenses, balancing visual excellence with measurable performance outcomes.
• Maintain a high standard for content quality while supporting diversity in design approaches, formats, and customer scenarios.
• Transform complex data findings and content insights into compelling narratives for leadership, product teams, designers, and content partners.
• Create strategic recommendations supported by both quantitative evidence and qualitative observations.
• Drive alignment across stakeholders by communicating the business impact of content investments and curation decisions.
• Influence content strategy across multiple endpoints and customer journeys.

Requirements

• Bachelor's degree in Design, Communications, Data Analytics, Marketing, or a related field.
• 5+ years of experience in content strategy, content curation, product strategy, design research, or a related discipline.
• Demonstrated experience analyzing data and translating insights into recommendations that drive business or customer outcomes.
• Hands-on experience using Content Management System (CMS) tools to curate, organize, and publish content collections.
• Strong understanding of visual design principles, content quality evaluation, layout composition, and customer-centered design.
• Experience working with dashboards, performance metrics, reporting tools, and data visualization techniques.
• Excellent problem-solving, communication, and storytelling skills.
• Ability to operate effectively in ambiguous environments and influence cross-functional stakeholders.
• Demonstrated ability to combine analytical thinking with strong creative judgment.
• Passion for understanding customer behavior and translating insights into exceptional content experiences.

Qualifications

• Bachelor's degree in Design, Communications, Data Analytics, Marketing, or a related field.
• 5+ years of experience in content strategy, content curation, product strategy, design research, or a related discipline.
• Demonstrated experience analyzing data and translating insights into recommendations that drive business or customer outcomes.
• Hands-on experience using Content Management System (CMS) tools to curate, organize, and publish content collections.
• Strong understanding of visual design principles, content quality evaluation, layout composition, and customer-centered design.
• Experience working with dashboards, performance metrics, reporting tools, and data visualization techniques.
• Excellent problem-solving, communication, and storytelling skills.
• Ability to operate effectively in ambiguous environments and influence cross-functional stakeholders.
• Demonstrated ability to combine analytical thinking with strong creative judgment.
• Passion for understanding customer behavior and translating insights into exceptional content experiences.

Skills

• Data analysis and translation into actionable recommendations.
• Visual design and composition.
• Customer-centered design.
• Content strategy and curation.
• Experimentation and optimization.
• Storytelling and stakeholder influence.

Benefits

Aquent Talent offers a range of benefits including subsidized health, vision, and dental plans, paid sick leave, and retirement plans with a match. Additionally, employees have access to free online training through Aquent Gymnasium. For more information on our benefits, visit here.

Pay

The salary range for this role is $80,000 - $120,000 annually, depending on experience and qualifications.

Schedule

This role offers flexible work options to accommodate your schedule and preferences.