Content and Data Systems Coordinator
Mars · Franklin, TN · 2 mo ago
On-siteInformation TechnologyFull-time
Key Responsibilities
- DAM Administration & Metadata Discipline
- Owns day-to-day operation of the Digital Asset Management system: user access, taxonomy governance, metadata standards, folder structures, rights and usage fields
- Enforces consistent tagging, naming conventions, and structured metadata so assets are findable, reusable, and reportable
- Product Data & PIM Management
- Manage and maintain product data within the Product Information Management (PIM) system, ensuring it serves as the source of truth for active products and in-market assortment
- Create, update, and optimize product attributes and metadata to ensure accurate, complete, and consistent product information
- Own the ongoing administration of the PIM, including creating new fields, managing product attributes, and maintaining data governance standards to support evolving business needs
- Partner with Brand.com and Retail digital merchandising teams to ensure product content is accurately maintained in the PIM and effectively delivered to product detail pages (PDPs) across digital channels
- Data Hygiene & System Integrity
- Runs ongoing cleanup of duplicate assets, broken links, expired rights, and stale records; maintains the integrity that analytics, reporting, and reuse all depend on
- Rights & Usage Tracking
- Owns the operational layer of talent, music, image, and footage rights: expiration dates, usage limits, renewal flags
- Partners with legal and Content Operations Managers when rights questions need escalation
- System Integrations
- Coordinates the data flow between DAM, PIM, work management tools, brand portals, and downstream channel systems; flags breaks and partners with the MarTech & Workflow Manager and IT on fixes
- User Support & Enablement
- Serves as the first line of support for Managers, brand teams, and agency partners using content systems; trains new users and maintains documentation
- Reporting Support
- Pulls standardized reports from content systems; partners with the Analyst on data extracts and source validation
- Cross-Functional Partnership
- Day-to-day systems partner to Content Operations Managers, Digital Content Specialists, the Analyst, and the Product Owner; protects the standards the function depends on
- Bachelor or Associate degree required
- 2+ years in creative operations, digital asset management, marketing operations, or content systems administration; brand-side or agency-side experience valuable
- Hands-on experience with Salsify or a comparable Product Information Management (PIM) platform is preferred
- Experience in digital merchandising or managing product content, taxonomy, and syndication within an eCommerce environment is also highly valued
- CPG experience valuable — multi-brand portfolio environments build the discipline this role requires
- Hands-on experience administering a DAM (Aprimo, Frontify, Adobe AEM, or comparable)
- Demonstrated experience maintaining taxonomy, metadata, and rights management at scale
- Experience supporting users across creative, brand, and agency teams
- Working knowledge of work management and creative review platform