Jobs · Information Technology · Tennessee

Content and Data Systems Coordinator

Mars · Franklin, TN · 2 mo ago
On-siteInformation TechnologyFull-time

Key Responsibilities

  • DAM Administration & Metadata Discipline
    • Owns day-to-day operation of the Digital Asset Management system: user access, taxonomy governance, metadata standards, folder structures, rights and usage fields
    • Enforces consistent tagging, naming conventions, and structured metadata so assets are findable, reusable, and reportable
    • Product Data & PIM Management
      • Manage and maintain product data within the Product Information Management (PIM) system, ensuring it serves as the source of truth for active products and in-market assortment
      • Create, update, and optimize product attributes and metadata to ensure accurate, complete, and consistent product information
      • Own the ongoing administration of the PIM, including creating new fields, managing product attributes, and maintaining data governance standards to support evolving business needs
      • Partner with Brand.com and Retail digital merchandising teams to ensure product content is accurately maintained in the PIM and effectively delivered to product detail pages (PDPs) across digital channels
    • Data Hygiene & System Integrity
      • Runs ongoing cleanup of duplicate assets, broken links, expired rights, and stale records; maintains the integrity that analytics, reporting, and reuse all depend on
    • Rights & Usage Tracking
      • Owns the operational layer of talent, music, image, and footage rights: expiration dates, usage limits, renewal flags
      • Partners with legal and Content Operations Managers when rights questions need escalation
    • System Integrations
      • Coordinates the data flow between DAM, PIM, work management tools, brand portals, and downstream channel systems; flags breaks and partners with the MarTech & Workflow Manager and IT on fixes
    • User Support & Enablement
      • Serves as the first line of support for Managers, brand teams, and agency partners using content systems; trains new users and maintains documentation
    • Reporting Support
      • Pulls standardized reports from content systems; partners with the Analyst on data extracts and source validation
    • Cross-Functional Partnership
      • Day-to-day systems partner to Content Operations Managers, Digital Content Specialists, the Analyst, and the Product Owner; protects the standards the function depends on

    Qualifications

    • Bachelor or Associate degree required
    • 2+ years in creative operations, digital asset management, marketing operations, or content systems administration; brand-side or agency-side experience valuable
    • Hands-on experience with Salsify or a comparable Product Information Management (PIM) platform is preferred
    • Experience in digital merchandising or managing product content, taxonomy, and syndication within an eCommerce environment is also highly valued
    • CPG experience valuable — multi-brand portfolio environments build the discipline this role requires
    • Hands-on experience administering a DAM (Aprimo, Frontify, Adobe AEM, or comparable)
    • Demonstrated experience maintaining taxonomy, metadata, and rights management at scale
    • Experience supporting users across creative, brand, and agency teams
    • Working knowledge of work management and creative review platform

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