Contact Center Representative

About the Role

This isn't just a job, it's a path to a rewarding and successful career in the financial industry! Your Future, Our Priority.

• Cash In on Rewards: Get $1000 in bonuses within your first year!
• Chart Your Course: Training roadmap for promotion within the first year.
• Performance Pays Off: Enjoy 2 potential pay increases in your first 12 months, and annually moving forward!
• Celebrate Success: Annual corporate incentives for all team members!

Responsibilities

• Build Relationships: Be a trusted financial partner to our members.
• Empower Financial Success: Identify and meet member needs with precision.
• Efficiency Meets Accuracy: Perform transactions flawlessly, ensuring success for members and the credit union.
• Live the Centris Way: Embrace our values, vision, and mission.
• As our frontline hero, you'll spend your days connecting with our valued members, providing top-notch service with a smile.
• Get ready to be the voice of solutions, the master of options, and the champion of creativity as you navigate through our members' needs.

Qualifications

• Motivated go-getter who loves to accomplish goals and seeks to provide creative solutions for members!
• Detail-oriented individual with a positive attitude and a passion for helping others!
• Someone who feels accomplished when helping others!

Pay & Schedule

• Starting Pay Rate: $18 - $20 per hour (plus bonuses and opportunity to promote in 1 year!)
• Hours: Monday through Friday from 9:30 AM to 6:00 PM, plus rotating Saturdays from 8:50 AM to 1:00 PM (TIP: when you work a Saturday, you will have a half day off during the week!)

Benefits

• Invest in Yourself: Tuition reimbursement.
• Treat Yourself: Company-paid DoorDash membership.
• Secure Your Future: Benefits (health, dental, vision), 401K match, PTO, 11 paid holidays, and community volunteer paid time.