Contact Center Member Relationship Specialist 1- Part Time 15-19 hours

Serving Members

Serve members with excellence via phone and digital channels—voice calls are your top priority!

Build trust and rapport by understanding members’ needs and recommending products and services that strengthen their financial well-being.

Solve problems creatively and go above and beyond to exceed expectations.

Take ownership of member situations, follow up as promised, and help us continually improve our service.

Work Environment

Work every Saturday in a supportive, climate-controlled environment—perfect for those seeking part-time flexibility.

What You Bring

• A passion for service and a knack for building relationships.
• Experience in member service, call centers, financial environments, or sales (at least two years in two of these areas).
• Strong communication skills and the ability to use digital tools and Microsoft Office.
• A team spirit—you’ll collaborate with colleagues and contribute to our positive workplace culture.

Perks & Details

• Part-time role with required Saturday hours
• Opportunities for growth, training, and development
• Work with cutting-edge digital tools in a modern contact center
• Make a real impact in members’ lives—every day!