Contact Center - Customer Service Representative (Bilingual - Spanish Required)
First Commerce Credit Union · Tallahassee, FL · 3 wk ago
Customer ServiceFull-time
About the role
Engage in customer service tasks including answering calls, resolving issues, and providing support.
Responsibilities
- Handle customer inquiries via phone and email
- Resolve customer complaints and issues efficiently
- Follow up with customers to ensure satisfaction
- Adhere to company policies and procedures
Requirements
- Bilingual in English and Spanish
- Excellent communication skills
- Ability to work flexible hours
- Highly organized and detail-oriented
Qualifications
- High school diploma or equivalent
- Customer service experience preferred
Skills
- Strong problem-solving abilities
- Effective time management
- Computer literacy (Microsoft Office)
Benefits
- Paid time off
- Health insurance options
- Flexible schedule
Pay
$15.00 per hour
Schedule
Variable schedule to accommodate business needs
Contact Information
To apply, please fill out the form below or contact us at [contact information].
* Fields are required