Consumer Sales Representative-Retail

If you wish to speak with us regarding assistance or an accommodation related to the application process, please contact us at careers@tdstelecom.com.

About the role

We are a diverse team committed to innovation and excellence in telecommunications services. Our mission is to provide reliable and efficient communication solutions to our customers.

Responsibilities

• Develop and implement strategies to enhance customer satisfaction and loyalty.
• Collaborate with cross-functional teams to ensure seamless service delivery.
• Monitor and analyze customer feedback to identify areas for improvement.
• Stay updated with industry trends and regulatory changes to inform business decisions.

Requirements

• Bachelor's degree in Business Administration, Communications, Marketing, or a related field.
• Minimum of 3 years of relevant experience in telecommunications or customer service.
• Strong analytical and problem-solving skills.
• Excellent interpersonal and communication skills.
• Ability to work independently and manage multiple tasks simultaneously.

Qualifications

• Proficiency in Microsoft Office Suite.
• Experience with CRM systems.
• Knowledge of telecommunications industry standards and regulations.

Skills

• Customer service orientation.
• Strategic thinking.
• Teamwork and collaboration.
• Adaptability and flexibility.

Benefits

• Competitive salary package.
• Flexible working hours.
• Professional development opportunities.
• Health insurance coverage.
• Employee discounts on TDS products.

Pay

Salary range: $60,000 - $80,000 annually.

Schedule

Full-time position, Monday through Friday, 9:00 AM - 5:00 PM.

Equal Opportunity Employer

We are committed to providing equal employment opportunities to all individuals regardless of race, color, religion, sex, national origin, age, disability, veteran status, genetic information, or any other characteristic protected by law.