Consumer Rights Paralegal

About the role

We help consumers dealing with debt-collection harassment, inaccurate credit reporting, robocalls, and unfair or deceptive business practices. Our mission is simple: protect everyday people and hold companies accountable when they break the law.

Responsibilities

• Speak with clients to gather information and document their experiences
• Investigate claims thoroughly and efficiently
• Prepare high-quality draft complaints for attorney review
• Work closely with attorneys to ensure all legal documents are accurate and complete
• Manage client communications and maintain detailed case files

Requirements

• Bachelor’s degree in paralegal studies or related field
• At least 2 years of experience in consumer rights litigation
• Strong organizational skills and attention to detail
• Excellent communication and interpersonal skills
• Proficiency in Microsoft Office Suite

Qualifications

• Experience working with legal research databases
• Knowledge of consumer protection laws and regulations
• Ability to manage multiple tasks and prioritize effectively

Skills

• Strong analytical and problem-solving skills
• Effective written and verbal communication skills
• Ability to work independently and as part of a team

Benefits

• Medical, dental, and vision insurance
• STD, LTD, and life insurance
• 401(k) with a 4% company match
• 15 days of paid time off per year
• 12+ days off for federal holidays

Pay

$60,000 base salary plus bonuses

Schedule

Full-time position with flexible hours to accommodate client needs