Consumer Loan Underwriter

Essential Duties and Responsibilities

• Underwrites loan applications by reviewing credit reports, income, and collateral, if applicable.
• Approve, counteroffer, or deny loan applications.
• Conduct a comprehensive analysis of the loan request through examining and matching all data information and documentation.
• Set terms and conditions of loan approval, denial, or counteroffer.
• Obtain necessary lending authority approval when terms are outside of granted credit authority.
• Comply with established Service Level Agreements (SLA’s) and Key Performance Indicators (KPI’s).
• Communicate determinations and provide suggestions to the originator for finalizing the loan transaction.
• Analyze documentation, including credit report, paystubs, W-2s, personal tax returns, business tax returns, bank statements, and titles.
• Effectively communicate and work in a team environment with other Consumer Loan Underwriters, Consumer Loan Processors, Consumer Loan Funders, and Operational Team members.
• Support all loan origination and servicing channels within the Lending Operations Department.
• Accept incoming calls, answer questions, and provide information related to loan approvals, denials, or counteroffers with team members.
• Adhere to all auditing procedures designed to document the lending process and provide the proper checks and balances.
• Provide a positive member experience by balancing member needs and exploring all available options.
• Enthusiatically support all credit union business lines aligned with TDECU values.

Minimum Qualifications

• High School Diploma or equivalent.
• Minimum two (2) years consumer loan underwriting related work experience.
• A comprehensive knowledge of all consumer lending products, documentation, policies and procedures, services, and delivery methods.
• Aptitude to actively identify gaps and improvements.
• A clear understanding of credit guidelines.
• Effective communication skills with members, management, team members, and external third parties.
• The ability to communicate effectively and handle difficult calls.
• Able to work collaboratively and manage multiple priorities simultaneously.
• Working knowledge of NCUA lending regulations, and consumer lending concepts and practices.
• Compliance with all Federal and State laws, as well as organizational policies, procedures, and processes, including but not limited to, those related to the Bank Secrecy Act (BSA), Identity Theft Red Flags, Office of Foreign Assets Control (OFAC), Reg B, and Reg Z.
• Familiarity with CLOS (Consumer Loan Origination System), Meridian Link- LPQ-Modern Experience, signature platform IMM, DocuSign, and DNA.