Consumer Loan Underwriter

About the role

We are seeking a knowledgeable and member-focused Consumer Loan Underwriter to evaluate and underwrite consumer, indirect, and student loan applications. In this role, you will ensure decisions align with established lending policies, regulatory requirements, and our commitment to exceptional member service. You will play a key role in helping members find the right lending solutions while supporting the growth and success of the credit union.

Responsibilities

• Review and underwrite consumer loan applications efficiently and accurately
• Make informed credit decisions within established policies and authority limits
• Process loan applications via web, phone, and indirect dealers
• Communicate loan decisions to members and loan officers, ensuring clarity on next steps
• Cross-sell credit union products and services, such as GAP and loan protection options
• Provide expert guidance to loan officers and counsel members on credit matters
• Work collaboratively with vendors, indirect dealers, and other credit union departments
• Maintain underwriting manuals and stay updated on lending regulations

Requirements

• 3-5 years of consumer underwriting or related consumer lending experience
• Strong knowledge of consumer loan underwriting principles
• Ability to balance risk assessment with member-focused solutions
• Exceptional communication skills, both written and verbal
• Sound judgment, attention to detail, and the ability to handle confidential information
• Ability to thrive in a fast-paced environment with frequent interactions

Benefits

• Competitive minimum starting hourly pay of $28
• Quarterly and annual incentives
• Medical, dental, and vision coverage
• 401(k) plan
• Paid holidays and paid time off (PTO)

About Us

Founded in 1937, Dow Credit Union was established to help employees save for emergencies and obtain convenient, low-cost credit. Today, we serve more than 81,000 members and manage over $2.3 billion in assets. Our mission is to serve our members to the best of our abilities and provide them with the best value for their money. We foster a collaborative, mission-driven culture that values diversity, equity, and inclusion, and we are committed to hiring and retaining loyal, team-oriented employees who demonstrate care and concern for our members.