Consumer Loan Officer, Full-Time, Hybrid Marlboro MA

About the role

The Consumer Lending Loan Officer is responsible for analyzing, underwriting, and decisions all consumer loan applications consistent with credit union, department, and regulatory standards.

What You'll Do

• Maintain a complete knowledge of all DCU products and services with a focus on Direct and Indirect consumer loan programs, policies, and guidelines.
• Maintain knowledge of compliance laws applicable to consumer loan originations, including but not limited to: Equal Credit Opportunity Act (ECOA), Regulation Z (Truth in Lending), Fair Lending, and other state and federal laws which may be applicable.
• Analyze the creditworthiness of the members with the aid of the Consumer Loan Origination (LOS) systems and by applying sound lending practices and procedures in accordance with the Credit Union's Loan Underwriting Guidelines.
• Approve, deny and counteroffer loan applications based on policies and guidelines, and document decisions.
• Provide thorough and accurate application recommendations to the Team Leader or Management when an application falls outside guidelines and/or authorized loan limits.
• Inform members, dealer partners, and branch staff of consumer loan decisions with tact and professionalism and within established time frames.
• Assist with the development and maintenance of department policy and procedure documents.
• Achieve monthly sales goal referrals as assigned by Team Leaders and Management, including cross selling additional products and services.
• Perform other job-related duties as assigned by Managers(s).

Qualifications

• High School Diploma or equivalent
• Two to four years previous consumer lending experience
• Previous customer service experience
• Ability to interpret financial statements
• Ability to read, understand, and analyze credit bureau reports and scores
• Previous experience working in a Call Center environment preferred

Schedule

Mon 8-5, Tue 9-6, Wed 11-8, Thu 11-8, Sun – 8-5

Pay

$26.60 - $30.00

Benefits

• Traditional medical, dental, and vision coverage
• Generous 401(k) match
• Paid Time Off: You'll accrue up to 15 days in your first year. In addition, you'll receive 40 hours of sick time and 3 personal days, which refresh annually
• Paid federal holidays
• Special employee pricing on lending products such as mortgage, auto, and personal loans (eligibility subject to standard account requirements and underwriting criteria)