Consumer Insights Manager

About the Role

We're looking for a Consumer Insights Program Manager to support a leading entertainment and streaming organization. In this role, you'll manage end-to-end consumer research projects that help shape content, creative, and marketing decisions for original television and film productions.

Responsibilities

• Manage consumer research studies from planning through final delivery.
• Coordinate surveys, focus groups, and external research vendors.
• Analyze qualitative and quantitative data to develop actionable insights.
• Create executive-ready reports, presentations, and dashboards.
• Present findings and recommendations to cross-functional stakeholders.
• Manage project timelines, deliverables, and stakeholder communications across multiple concurrent initiatives.

Qualifications

• Bachelor's degree in Business, Marketing, Communications, Analytics, or a related field.
• 3–5 years of experience in consumer insights, market research, research operations, or program management.
• Experience owning research projects from start to finish.
• Strong analytical, communication, and stakeholder management skills.
• Experience with reporting/dashboard tools (QuickSight preferred).
• Experience with Qualtrics, Nielsen, or entertainment/media research is a plus.

Hybrid: Culver City, CA

Contract: 7 months with strong potential for extension or conversion.