Consulting Pharmacy Product Analyst

About the Role

At HCA Healthcare, we are driven by a single mission: Above all else, we are committed to the care and improvement of human life. This position enables the Order Set Operations team in supporting the go-live and post go-live Expanse implementation, including delivering on the SLA expectations created by the Expanse Order Set Strategy program. The role primarily supports all aspects of order set deployment, including build, maintenance, and issue resolution.

Responsibilities

• Experience with installation of clinical electronic healthcare systems, with a focus on medication management and order set implementation.
• Working knowledge of Health Information Systems, specifically as they relate to pharmacy and medication workflows.
• Assimilate feedback from clients and actively drive process improvement and culture change as implemented/approved by leadership.
• Advise clients on optimal medication ordering workflows, medication safety best practices, and Expanse system functionality using professional knowledge and experience.
• Demonstrate excellent communication skills (verbal and written), customer service focus, and ability to work independently or on a project team.
• Share knowledge with project teams and clients to drive medication-focused workflow adoption and optimization.
• Incorporate Lessons Learned into departmental practice and methodology, particularly related to medication order-set governance and optimization.
• Prioritize tasks and assist peers with task identification and documentation.
• Drive client communication processes to enhance understanding of medication order-set design, build timelines, validation, testing activities, risks, and mitigation strategies.
• Independently monitor work for accuracy and thoroughness, with a strong emphasis on medication safety and standardization.
• Develop documentation and project content for internal or external use, including medication order-set specifications and build standards.
• Openly share knowledge with peers via Peer-to-Peer training.
• Provide coaching and technical/functional guidance on medication-related project deliverables.
• Lead communication of requirements to development, testing, education, and training teams.

Requirements

• PharmD with 7+ years of relevant experience.
• Experience working in a team-oriented, collaborative environment.
• Strong knowledge and experience with either MEDITECH Expanse OM and/or PHA, focused on medication order-set build, dictionaries, testing, training, and support (highly preferred).
• Strong written and verbal communication abilities.
• Intermediate to expert proficiency in Microsoft Office suite: Outlook, Word, Excel, Visio, and PowerPoint (highly preferred).
• Strong documentation skills, organization skills, and ability to interact cross-functionally with team members.
• Ability to create deliverables independently, adapt to changes, and remain flexible.
• Good organization skills.

Skills & Qualifications

• Ability to participate in multiple activities and tasks simultaneously.
• Ability to adapt to a rapidly changing environment.
• Ability to navigate a highly matrixed organization.
• Ability to analyze and apply critical thinking to project work.
• Pharmacy license strongly preferred.
• Professional written and verbal communication.
• Ability to understand EHR clinical and technology workflows.
• Advanced computer skills.

Benefits

HCA Healthcare offers a total rewards package that supports the health, life, career, and retirement of our colleagues. The available plans and programs include:

• Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health, and telemedicine services.
• Wellbeing support, including free counseling and referral services.
• Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage, and leaves of absence.
• Savings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support, and financial wellbeing counseling.
• Education support through tuition assistance, student loan assistance, certification support, dependent scholarships, and a partnership with Galen College of Nursing.
• Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection, and consumer discounts.

Note: Eligibility for benefits may vary by location.

Travel

Occasional travel may be required, but not on a regular basis.