Consulting Manager – Healthcare Product Owner (Payer)

About the role

As a Consulting Manager – Healthcare Product Owner (Payer), you will lead healthcare payer transformation initiatives, drive product strategy, and partner with business and technology stakeholders to deliver innovative solutions that improve claims operations, operational efficiency, and customer outcomes. You will be a valued member of the Cognizant Consulting Healthcare practice and work collaboratively with client stakeholders, business teams, technology teams, product managers, and cross-functional delivery teams.

Responsibilities

• Translate business objectives into actionable requirements and product roadmaps.
• Lead requirements gathering, business process analysis, workflow assessments, and solution design activities.
• Partner with business and technology teams to develop, test, validate, and implement healthcare claims solutions.
• Analyze current processes, reports, workflows, and operational procedures to identify opportunities for optimization and automation.
• Collect and analyze data, perform quantitative assessments, and develop reporting to support business decisions and quality improvement efforts.
• Serve as a liaison between business stakeholders and technical teams to ensure successful delivery of business objectives.
• Measure and monitor outcomes using metrics, KPIs, and benchmarking methodologies to drive continuous improvement.
• Facilitate collaboration across cross-functional teams while operating within Agile delivery environments.

Requirements

• Bachelor’s degree or equivalent professional experience.
• Healthcare payer industry experience with strong expertise in claims operations and claims processing.
• Experience in healthcare claims workflow design, business analysis, systems testing, process improvement, and operational transformation.
• Experience developing and documenting business requirements, business design specifications, user stories, training materials, and process documentation.
• Experience supporting solution testing, validation, defect management, and production readiness activities.
• Strong analytical, problem-solving, critical thinking, and decision-making skills.
• Proven experience performing quantitative analysis, data validation, reporting, and operational assessments.
• Experience serving as a liaison between business users and technical teams.
• Strong verbal and written communication skills with the ability to influence stakeholders across all levels of the organization.
• Experience using JIRA and QTest.
• Experience working with Mainframe and PEGA platforms.

Qualifications

• Demonstrated ability to collaborate effectively within cross-functional teams.

What will help you succeed

• Experience supporting healthcare claims, provider, and pricing functions.
• SAFe Agile Certification.
• 3+ years of Product Owner experience within Agile delivery environments.
• Experience with Fusion and/or Streamline platforms.
• Experience leading large-scale payer modernization, digital transformation, or claims transformation programs.
• Knowledge of healthcare operations, quality improvement methodologies, and operational excellence frameworks.
• Experience supporting highly regulated healthcare environments.

Pay

The annual salary for this position is $110,000 - $129,500 USD, depending on experience, qualifications, geographic location, and other factors permitted by law.

Benefits

• Medical, Dental, and Vision Insurance.
• Life Insurance and Disability Coverage.
• 401(k) Plan and Company Contributions.
• Employee Stock Purchase Plan.
• Employee Assistance Program.
• Paid Time Off and Paid Holidays.
• Paid Parental Leave and Fertility Assistance.
• Learning and Development Programs.
• Professional Certifications and Training Opportunities.
• Wellbeing and Employee Support Programs.