Consulting Manager

About the role

The Consulting Manager is responsible for delivery of GE HealthCare Command Center solutions, helping hospital systems create and implement advisory and technology solutions to improve financial, operational, clinical and patient safety outcomes. The Command Center Software "Tiles" are used to dynamically optimize coordination of patient care. This role provides consulting services to Command Center customers to help achieve business objectives related to patient flow, quality and access.

Responsibilities

• Directly leads billable customer work with hospital executives and oversees project teams to deliver complex outcomes through technology implementation and process optimization
• Plans, leads and delivers clinical command center programs with large scope and scale, ensuring high quality delivery within area of responsibility and client satisfaction
• Manages program deliverables, timelines, risks and resource requirements
• Uses sound judgement to make decisions and solve complex problems or tasks with client team or project team
• Develops and demonstrates specialized knowledge related to patient flow, quality, hospital operations and clinical practice in hospitals and non-hospital settings
• Serves as a resource for best practices and quality
• Has awareness of latest technical developments in own area and contributes towards strategy and policy development, product roadmap and client roadmap
• Establishes credibility quickly, develops deep client relationships and engages with client stakeholders at all levels including executive-level sponsors and front-line caregiver teams
• Brings new perspective on existing solutions and uses technical experience and expertise for data analysis to support recommendations
• Leverages sources internal and external to own function to arrive at decisions
• Acts as a resource for colleagues with less experience
• Explains difficult or sensitive information; works to build consensus
• Leverages persuasion skills to influence others on topics within field
• Creates new thought leadership content, develops and oversees junior team members, constantly supports work to improve how work is delivered, documented and sold

Required Qualifications

• 5+ years experience in hospital patient flow and/or access consulting serving major US health systems
• Significant experience in healthcare consulting and knowledge of hospital operations
• Demonstrated understanding of the healthcare industry and major trends in the geography in which client projects are delivered
• Demonstrated project management expertise or certification
• Experience creating impactful executive client facing communications and presentations
• Experience driving change using Change Management tools, LEAN or Six Sigma
• Experience leading teams, delivering feedback and coaching successfully
• Highly proficient in Microsoft Office Suite, especially Excel and PowerPoint
• Able to travel at least 80% (Weekly travel Monday-Thursday)

Desired Characteristics

• Deep analytical skills and proficiency with SSMS and Azure Data Studio
• RN, MBA or Master's Degree

Pay

$128,800.00-$193,200.00 Annual. Compensation decisions are dependent on the facts and circumstances of each case and may be influenced by factors including skills, qualifications, experience and location. This position may also be eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI).

Schedule

Travel at least 80% (Weekly travel Monday-Thursday)

Benefits

• Medical, dental and vision insurance
• Paid time off
• 401(k) plan with employee and company contribution opportunities
• Life, disability, and accident insurance
• Tuition reimbursement