Consulting Manager

About the role

The Consulting Manager is part of a client delivery team responsible for delivery of GE HealthCare Command Center solutions. The Command Center solution helps hospital systems create and implement advisory and technology solutions to improve financial, operational, clinical and patient safety outcomes. The Command Center Software "Tiles" are used to dynamically optimize coordination of patient care. This role provides consulting services to Command Center customers to help achieve business objectives related to patient flow, quality and access.

Responsibilities

• Directly lead billable customer work with hospital executives and oversee project teams to deliver complex outcomes through technology implementation and process optimization
• Plan, lead and deliver clinical command center programs with large scope and scale, ensuring high quality delivery and client satisfaction
• Manage program deliverables, timelines, risks and resource requirements
• Use sound judgement to make decisions and solve complex problems with client or project teams
• Develop and demonstrate specialized knowledge related to patient flow, quality, hospital operations and clinical practice
• Create new thought leadership content and develop junior team members
• Establish credibility quickly, develop deep client relationships and engage with client stakeholders at all levels including executive-level sponsors and front-line caregiver teams
• Bring new perspective on existing solutions and contribute towards strategy, policy development, product roadmap and client roadmap
• Use technical experience and expertise for data analysis to support recommendations
• Serve as a resource for best practices and quality
• Act as a resource for colleagues with less experience, deliver feedback and coaching
• Explain difficult or sensitive information and work to build consensus
• Leverage persuasion skills to influence others on topics within field
• Constantly support work to improve how work is delivered, documented and sold

Required Qualifications

• 5+ years experience in hospital patient flow and/or access consulting serving major US health systems
• Significant experience in healthcare consulting and knowledge of hospital operations
• Demonstrated understanding of the healthcare industry and major trends in the geography in which client projects are delivered
• Demonstrated project management expertise or certification
• Experience creating impactful executive client facing communications and presentations
• Experience driving change using Change Management tools, LEAN or Six Sigma
• Experience leading teams, delivering feedback and coaching successfully
• Highly proficient in Microsoft Office Suite, especially Excel and PowerPoint
• Able to travel at least 80% (Weekly travel Monday-Thursday)

Desired Characteristics

• Deep analytical skills and proficiency with SSMS and Azure Data Studio
• RN, MBA or Master's Degree

Pay

$128,800.00-$193,200.00 Annual. Performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI), may also be eligible.

Benefits

• Medical, dental and vision insurance
• Paid time off
• 401(k) plan with employee and company contribution opportunities
• Life, disability, and accident insurance
• Tuition reimbursement

Schedule

High travel requirement: at least 80% (Weekly travel Monday-Thursday).