Consulting Engagement Lead

The role

Engagement Leads own the delivery of complex client work. You are accountable for the quality of the work, the health of the engagement, the performance of the team, and the strength of the client relationship. You will lead strategic engagements across Department of War (DoW) mission environments, make sense of ambiguous problems, guide teams and senior clients, manage engagement economics, and turn strong delivery into follow-on opportunities.

What you will own

• Deliver the work. Lead complex engagements from kickoff through close, with clear outcomes, a strong workplan, high-quality deliverables, and no surprises for the client.
• Make sense of the problem. Turn ambiguous questions and incomplete information into a clear problem statement, hypotheses, analysis, decisions, and next steps.
• Lead the team. Set direction, assign clear ownership, coach practitioners, review the work, address performance issues, and create the conditions for people to succeed.
• Lead the client day to day. Build trusted relationships, run effective meetings, facilitate difficult conversations, manage expectations, and know what matters to the client beyond the immediate scope.
• Run a healthy engagement. Know the scope, schedule, staffing, burn, profitability, risks, and forecast; address problems early and escalate when needed.

What you'll bring

• A minimum of 5 years of management consulting experience, including executive-level client engagement and leadership of teams.
• Proven ability to turn strategy into a practical workplan and move work across functions and levels of an organization.
• Strong systems thinking, analytical judgment, facilitation, executive communication, and relationship-building skills.
• Experience leading multiple workstreams and teams while managing scope, budget, schedule, quality, and client expectations.
• Ability to work effectively with quantitative and qualitative data to create clear, executive-ready deliverables.
• Working proficiency with modern AI tools such as Copilot, ChatGPT, or Gemini to accelerate analysis, workflows, prototypes, and deliverables.
• Bachelor's degree; U.S. citizenship; ability to obtain and maintain up to a Top-Secret security clearance.
• Reside in and be willing to commute regularly within the Washington, DC metropolitan area in a hybrid work environment.

Why Toffler

Toffler Associates is a company that helps leaders navigate consequential moments when the path forward is not obvious. We help clients see what is changing, understand what it means, and decide what to do about it. Our work begins where the answer is not already known. We take on complex problems such as cross strategy, technology, organizations, operations, and people. We ask hard questions, challenge assumptions, bring different perspectives together, and work alongside our clients to turn ideas into action.