Consultative Sales Associate

About the role

As a Consultative Sales Associate at Gold Collar, you'll be the first meaningful conversation a doctor has with us — understanding their practice challenges and business goals, and consultatively guiding them towards the programme that fits. You'll own the full lead lifecycle, from first interaction to enrollment, in a fast-growing premium healthcare education brand.

Key Responsibilities

• Engage with doctors and dentists through cold calls, WhatsApp, video consultations, and webinars to understand their practice challenges, business goals, and growth aspirations.
• Build consultative and trust-based conversations by understanding customer pain points and recommending suitable Gold Collar programmes accordingly.
• Manage the complete lead lifecycle — from first interaction, follow-ups, webinar coordination, counselling & 1:1 Google Meet demo discussions, to opportunity creation and enrollment.
• Drive weekly and monthly conversion targets by effectively nurturing and converting qualified leads into admissions.
• Use alumni success stories, storytelling, and consultative conversations to improve prospect engagement and conversion quality.
• Maintain proper CRM hygiene by updating lead stages, call notes, callbacks, opportunities, and follow-up timelines accurately.
• Coordinate with marketing and growth teams by sharing lead quality feedback, customer insights, and campaign observations to improve funnel performance.
• Track and improve key performance metrics such as first-touch connect ratio, lead generation, counselling conversions, and revenue contribution.
• Participate in daily standups, sales reviews, and training sessions to continuously improve communication, objection handling, and customer experience.

Skills & Experience

• Graduate with 1–5 years of experience in high-ticket consultative or relationship-driven sales, inside sales, academic counselling, healthcare sales, or premium B2C sales.
• Strong communication, relationship-building, and storytelling abilities.
• Ability to understand customer psychology, pain points, and decision-making behavior.
• Comfortable handling professional and premium customer conversations in a consultative manner.
• High ownership mindset with strong follow-up discipline and execution focus.
• Organized, detail-oriented, and capable of managing multiple leads and priorities simultaneously.
• Familiarity with CRM tools, lead tracking systems, and basic MS Office/Google Sheets usage preferred.
• Prior experience in EdTech, executive education, healthcare, or professional services sales is an added advantage.

What We Look For

• Strong consultative selling and relationship-building approach.
• Ability to understand doctor pain points, practice challenges, and business aspirations through meaningful conversations.
• Confidence in handling premium customer interactions and storytelling-based pitching.
• Strong learning mindset, coachability, and execution discipline.
• Positive attitude, consistency, and ownership mindset.
• Passion for growth, customer success, and long-term relationship management.
• Ability to work in a fast-paced, target-driven, and performance-oriented environment.

Why Join Gold Collar?

• Opportunity to work closely in a fast-growing premium healthcare education brand.
• Exposure to consultative sales, customer psychology, growth strategy, and professional business education.
• High-learning and high-ownership environment with direct exposure to founders, business leaders, marketing, growth, and strategic decision-making.
• Opportunity to engage with premium doctors, clinic owners, and healthcare professionals across India.
• Performance-driven culture with strong ownership and career growth opportunities.

Apply Now

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