Consultant, Scrum Master

If you’re passionate about being part of a dynamic organization that enables a Fortune 100 company with nearly $70 billion in annual sales to drive innovation and adopt new technologies that deliver business results, Nationwide’s Technology team could be the place for you. At Nationwide, “on your side” goes beyond just words. Our customers are at the center of everything we do, and we’re looking for associates who are passionate about delivering extraordinary care.

About the Role

We are seeking a Consultant, Scrum Master to strengthen delivery discipline, execution transparency, and collaboration across Product, Engineering, and Delivery. This role will use Jira/Planview, capacity data, flow metrics, and quality signals to improve predictability; apply strong SDLC, DevOps, CI/CD, testing, and release-flow knowledge; ensure accurate portfolio status reporting; coach teams toward ownership and continuous improvement; and facilitate productive ceremonies and constructive conflict resolution. Success will include stable delivery cadence, reliable reporting, earlier risk and dependency management, and strong partnerships with the Delivery Project Manager, Product Owner, and engineering leaders.

It is our intention to fill this role in Columbus, Ohio. The team comes into the office for collaboration twice a week on Mondays and Tuesdays. However, on occasion, applications from internal candidates working remotely who bring critical industry skills and relevant experience may be considered. This role does not qualify for employer-sponsored work authorization. Nationwide does not participate in the Stem OPT Extension program.

Responsibilities

• Facilitates team cadence (e.g., retrospective, daily standups, and show-and-tell meetings) to encourage collaboration, communication, and feedback within the team; promotes a learning culture and challenges the team to be innovative.
• Removes impediments to the team’s progress; communicates obstacles requiring outside resolution to the partners.
• Identifies risks and issues that might have an impact on delivery and facilitates a mitigation strategy for risks.
• Collaborates with partners to prioritize the backlog to maximize value and create clarity on the team activities.
• Collaborates with the agile technology team to provide guidance in the areas of analysis, design, development, and testing, and ensures that standard methodologies are used.
• Guides and enables automation, software engineering practices such as DevSecOps, to improve quality, productivity, efficiency, and consistency of processes and product.
• Monitors team metrics, such as time to market (speed), quality, and productivity, and progress using historical data, observations, and experiences to achieve team goals and commitments; leads the team to deliver high-quality solutions.
• Improves team delivery capabilities continuously by adopting Nationwide Agile Practices, collaborating, and coaching.
• Provides a technical voice on the team to challenge decisions such as design approach, estimates, etc.
• May perform other responsibilities as assigned.

Requirements

• Six years of experience in programming and systems analysis.
• Project management experience is preferred.
• Undergraduate studies in computer science, management information systems, mathematics, or related field is preferred.
• Ability to champion agile delivery over fixed practices, flexibility over rigidity, coaching, empowerment, and influence over dictation, and automation over manual processes.
• Confirmed knowledge in software development.
• Proven software engineering expertise using Lean, agile, and DevSecOps principles.
• Thorough understanding of agile technology frameworks and software engineering practices.
• Consistent record of optimally leading, empowering, and building engaged teams.
• Experience developing and maintaining strong business partnerships.
• Effective communication skills.
• Demonstrated problem-solving and decision-making skills.
• Insurance/financial services industry knowledge is a plus.

Other criteria, including leadership skills, competencies, and experiences may take precedence. Staffing exceptions to the above must be approved by the hiring manager’s leader and Human Resources Business Partner.

Benefits

• Medical, dental, and vision insurance.
• Life insurance, short- and long-term disability coverage.
• Paid time off with newly hired associates receiving a minimum of 18 days paid time off each full calendar year (pro-rated quarterly based on hire date).
• Nine paid holidays.
• 8 hours of Lifetime paid time off.
• 8 hours of Unity Day paid time off.
• 401(k) with company match.
• Company-paid pension plan.
• Business casual attire.

Pay

The national salary range for Consultant, Scrum Master is $118,000.00–$222,000.00. The expected starting salary range for this role is $118,000.00–$178,000.00. Placement within the actual starting salary range will be determined by a number of factors including skills, education, training, credentials, and experience of the candidate; the scope, complexity, and location of the role; and the cost of labor in the market. If a Sales job, sales incentives based on performance goals are possible in addition to this range.

For part-time roles, actual compensation may be prorated based on the number of hours worked relative to a full-time schedule.

Schedule

This is an exempt position. Associates may have on-call responsibility after normal working hours and/or on weekends. The team works in a normal office environment and comes into the office for collaboration twice a week on Mondays and Tuesdays.