Consultant, Revenue Cycle

About the role

Alvarez & Marsal (A&M) is a global consulting firm with entrepreneurial, action and results-oriented professionals. We take a hands-on approach to solving our clients' problems and assisting them in reaching their potential. Our culture celebrates independent thinkers and doers who positively impact our clients and shape our industry.

Responsibilities

• Revenue cycle projects may include, but are not limited to due diligences, performance assessments, enterprise performance improvement, full-scale implementations, and interim management for a broad range of healthcare providers and supporting services companies.
• Depending on the client project, responsibilities may typically include:
• Building and maintaining financial and operational models to assess client performance and inform recommendations
• Benchmarking and root cause analyses, including data sampling to identify performance gaps and improvement opportunities
• Mapping out processes and performing gap analyses while managing both client and internal projects
• Conducting client interviews and observations to define current state and identifying actionable items for improvement
• Analyzing and sampling data for root cause analysis
• Preparing and communicating client-ready deliverables
• Assisting with the development of presentations, pitch and proposal content
• Managing assigned workstreams or projects, coordinating inputs and driving work to completion
• Creating flowcharts or process maps to visually represent how tasks are currently being performed from patient registration to final payment resolution

Qualifications

• A minimum of three (3) years of prior work experience in healthcare, consulting or healthcare industry such as revenue cycle, hospital, accounting, audit, private equity, or healthcare operations with a healthcare focus.
• BA/BS degree and/or MBA/MS in Accounting, Finance, or other related healthcare fields such as MHA or MPH.
• Prior experience with revenue cycle in a hospital or larger health system a plus.
• Experience with healthcare revenue cycle issues and solutions for improvement related to increasing collections, reducing DSOs, increasing efficiencies and detailed knowledge of government and third-party payors.
• Experience working with Revenue Cycle systems, operations, regulations, and an understanding of RCM KPIs and industry best practices.
• Demonstrates knowledge in at least one RCM functional area (e.g., Financial Clearance, Payment Integrity, Coding, Billing, Collections, etc.).
• Experience with workflow redesign and system implementation is a plus.
• Advanced Microsoft Excel, PowerPoint, and Word skills are required; experience with Tableau, SQL, SPSS, Power BI, Action O-I benchmarking, MGMA survey data are preferred.
• Excellent verbal and written skills, with the ability to communicate with and present information to all levels of client personnel.
• Solid project management and organizational skills with prior experience independently managing at least one RCM functional workstream, a plus.
• Ability to coach and mentor junior staff.
• Ability to use sound judgement and escalate project issues to project managers or engagement leaders.
• Willingness and ability to travel as required.