Consultant, Revenue Cycle

About the Firm

Alvarez & Marsal (A&M) is a global consulting firm with entrepreneurial, action- and results-oriented professionals. We take a hands-on approach to solving our clients' problems and assisting them in reaching their potential. Our culture celebrates independent thinkers and doers who positively impact our clients and shape our industry. The collaborative environment and engaging work—guided by A&M's core values of Integrity, Quality, Objectivity, Fun, Personal Reward, and Inclusive Diversity—are why our people love working at A&M.

The Team

The Healthcare Industry Group, a subsidiary of A&M, leads transformational change in healthcare. As established leaders and trusted advisors, we deliver results for healthcare executives, boards, private equity firms, investors, law firms, and government agencies. Our team brings diverse perspectives and experiences to assist clients with enhancing financial and operational performance, accelerating strategic growth, and optimizing value throughout the investment lifecycle.

We provide specialized services in interim management, restructuring, revenue cycle management, M&A, compliance, digital technology, and analytics. Our professionals collaborate with a wide range of organizations, including health systems, physician groups, medical schools, behavioral health institutes, managed care organizations, healthcare investors, medical device companies, suppliers, vision centers, dental practices, and laboratories.

Responsibilities

As a Consultant, you will work closely with healthcare clients on a range of complex assignments, using your independent judgment and critical thinking skills to provide practical solutions and add value. Revenue cycle projects may include due diligences, performance assessments, enterprise performance improvement, full-scale implementations, and interim management for a broad range of healthcare providers and supporting services companies. Responsibilities may include:

• Building and maintaining financial and operational models to assess client performance and inform recommendations
• Benchmarking and root cause analyses, including data sampling to identify performance gaps and improvement opportunities
• Mapping out processes and performing gap analyses while managing both client and internal projects
• Conducting client interviews and observations to define current state and identify actionable items for improvement
• Analyzing and sampling data for root cause analysis
• Preparing and communicating client-ready deliverables
• Assisting with the development of presentations, pitch, and proposal content
• Managing assigned workstreams or projects, coordinating inputs, and driving work to completion
• Creating flowcharts or process maps to visually represent tasks from patient registration to final payment resolution

Our consultants possess a high aptitude for financial and operational analysis and leverage excellent written and verbal communication skills to work with senior leaders and clients. We seek individuals with an entrepreneurial and collaborative mindset who thrive in fast-paced, ambiguous environments and demonstrate leadership, integrity, and objectivity.

Qualifications

• A minimum of three (3) years of prior work experience in healthcare, consulting, or a healthcare-related industry such as revenue cycle, hospital operations, accounting, audit, private equity, or healthcare operations
• BA/BS degree and/or MBA/MS in Accounting, Finance, or related healthcare fields such as MHA or MPH
• Prior experience with revenue cycle in a hospital or larger health system (a plus)
• Experience with healthcare revenue cycle issues and solutions for improvement, including increasing collections, reducing DSOs, increasing efficiencies, and detailed knowledge of government and third-party payors
• Experience working with Revenue Cycle Management (RCM) systems, operations, regulations, and an understanding of RCM KPIs and industry best practices
• Demonstrated knowledge in at least one RCM functional area (e.g., Financial Clearance, Payment Integrity, Coding, Billing, Collections)
• Experience with workflow redesign and system implementation (a plus)
• Ability to conduct operational data analysis and synthesize information to develop reports, KPI metrics, and actionable insights
• Advanced Microsoft Excel, PowerPoint, and Word skills; experience with Tableau, SQL, SPSS, Power BI, Action O-I benchmarking, or MGMA survey data (preferred)
• Excellent verbal and written communication skills, with the ability to present information to all levels of client personnel
• Solid project management and organizational skills; prior experience independently managing at least one RCM functional workstream (a plus)
• Ability to coach and mentor junior staff
• Ability to use sound judgment and escalate project issues to project managers or engagement leaders
• Willingness and ability to travel as required

Benefits

Regular employees working 30 or more hours per week are entitled to participate in Alvarez & Marsal’s fringe benefits, including:

• Healthcare plans, flexible spending, and savings accounts
• Life, AD&D, and disability coverages
• 401(k)-retirement plan with discretionary employer contribution
• Paid time off, including vacation, personal days, 72 hours of sick time (prorated for part-time), ten federal holidays, one floating holiday, and parental leave (amount varies based on tenure and role type)

We prioritize employee well-being and professional development through robust performance development processes, continuous learning opportunities, and a culture of meritocracy.

Pay

The salary range is $100,000 - $120,000 annually, dependent on variables including education, experience, skills, and geography. A&M also offers a discretionary bonus program based on individual and firm performance.