Consultant II

Job Summary

Serves as part of a consultant team under the guidance of more senior team members to ensure the alignment, buy-in, and coordination of diverse stakeholders to drive the implementation of successful business initiatives and projects.

Prior Responsibilities

• Pursues effective relationships with others by sharing resources, information, and knowledge with coworkers and members.
• Listens to, addresses, and seeks performance feedback.
• Pursues self-development; acknowledges strengths and weaknesses based on career goals and takes appropriate development action to leverage / improve them.
• Adapts to and learns from change, challenges, and feedback; demonstrates flexibility in approaches to work.
• Affirms and responds to the needs of others to support a business outcome.
• Completes work assignments by applying up-to-date knowledge in subject area to meet deadlines; follows procedures and policies, and applies data and resources to support projects or initiatives with limited guidance and/or sponsorship.
• Collaborates with others to solve business problems; escalates issues or risks as appropriate; communicates progress and information.
• Serves as part of a consultant team under the guidance of more senior team members to ensure the alignment, buy-in, and coordination of diverse stakeholders to drive the implementation of successful business initiatives and projects within a functional track or workstream by identifying and ensuring representation and inclusion of appropriate stakeholders; building rapport and partnerships with stakeholder teams, third party vendors, and senior management; working with stakeholders to develop goals and set the prioritization of deliverables; identifying and escalating tough stakeholder issues while maintaining an independent perspective; and preparing presentations and reports.

Develop Requirements

• Develops requirements for business, process, or system solutions within assigned business domain(s) by working with stakeholders and cross-functional teams as appropriate; leveraging business requirements gathering methodologies to identify business, functional, and non-functional requirements; and assisting in the development and documentation of business cases to assess the costs, benefits, and ROI of proposed solutions.

Support Strategic Planning

• Supports strategic planning and organizational alignment and prioritization of business initiatives by evaluating performance metrics, standards, and methods to establish business success; working with multiple stakeholders, often with competing/conflicting objectives, to ensure cohesive and reachable metrics; and executing assigned initiatives to ensure delivery of measurable results and alignment with strategic objectives.

Advocate Continuous Learning

• Serves as an advocate of continuous learning and professional development by building a working knowledge of industry practices, standards, and benchmarks; attending and participating in roadshows, conferences, and speaking events; supporting the ongoing enhancement and innovation of consulting practices, standards, and methods across KP; and serving as an advocate to ensure continuous learning and improvement is championed as a people strategy.

Manage Projects

• Manages projects or project components under the guidance of team members by coordinating stakeholder contacts; recommending team resources based on project needs and team member strengths; consulting in the development, analysis, and management of project plans; coordinating project schedules and resource forecasts; proactively monitoring and identifying project or business initiative risks, issues, and trigger events; and resolving or escalating risks or issues as appropriate.

Participate in Change Management

• Participates in change management activities associated with business initiatives by engaging stakeholders to obtain support and buy in for changes; using appropriate change management methods and approaches; and ensuring stakeholders understand initiative intent and purpose.

Perform Data Analyses

• Performs data analyses to support business initiatives by using appropriate data analysis tools and approaches to assess business performance; leveraging suitable data gathering and analysis methods (e.g., process observation, hard data, etc.); and conducting analyses and performing experimental tests to evaluate the effectiveness of business solutions.

Support Compliance

• Sustains compliance of work activities by adhering to KP, departmental, and/or business line policies and procedures.

Qualifications

• Bachelor’s degree from an accredited college or university OR minimum three (3) years of experience in consulting, project management, data analytics, operations or a directly related field.
• One (1) year of experience consulting in a large multi-hospital system.
• One (1) year of experience working with outpatient/ambulatory service line optimization.
• One (1) year of experience working with Tableau BI, Oracle, SharePoint, and/or Excel (e.g., creating pivot tables).
• One (1) year of experience with data analytics.
• One (1) year of experience leading educational and training programs.
• One (1) years of data analytics experience.
• One (1) years of experience working with advanced Excel functions including, formulas, pivot tables, vlookup, macros, etc.
• One (1) years of healthcare experience.
• One (1) years of project management experience.
• One (1) years of facilitating meetings with work teams or management.