Consultant, Business Consulting (PL UW Strategy and Enablement)

About the role

This role is a G3 Remote position within the PL UW Strategy and Enablement Team. It serves as an individual contributor responsible for end-to-end execution and ongoing support of workflow automation for PL Underwriting.

Responsibilities

• Lead and support end-to-end workflow automation efforts for PL Underwriting, including opportunity intake, solution design, build, testing, implementation, and ongoing support of automation solutions.
• Consult with business partners to identify high-value automation opportunities, clarify business requirements, and translate operational needs into scalable solutions.
• Develop and manage Power Automate workflows and related tools that improve speed, accuracy, consistency, and efficiency in policy actions, documentation, and operational processes.
• Partner across underwriting strategy, product, field underwriting, and operations to ensure automation work is aligned to business priorities and integrated into broader process improvement efforts.
• Maintain ownership of reporting, dashboarding, and realized-benefit tracking to demonstrate business value, support prioritization, and inform leadership decisions.
• Support ongoing operational needs through rapid-turn automation requests, proofs of concept, and targeted solutions that address business issues with speed and precision.
• Proactively identify and advance new automation and AI-enabled opportunities that expand team capacity, reduce manual effort, and improve how work is delivered across underwriting support.
• Provide sustained ownership and continuity for a growing automation function that requires deeper business integration, long-term accountability, and preservation of institutional knowledge.
• Support adjacent team capabilities, including process excellence activities and work intake coordination, to help maintain a strong pipeline of automation work and business partnership.
• Project Management of automation workflows that transition from Power Automate to IT-supported capabilities.

Requirements

• Power Automate workflow development (Desktop)
• Project Management
• Business consulting / requirements assessment
• Analytical problem-solving
• Reporting and dashboard management
• Cross-functional partnership
• End-to-end project execution including IT transition when needed
• Working knowledge of Personal Lines Underwriting processes, tools, and operational impacts is strongly preferred.

Preferred Skills

• Working knowledge of Personal Lines Underwriting processes, tools, and operational impacts is strongly preferred.

Pay

$97,000.00 - $180,000.00

Schedule

Full-time