Consultant - Applications Programmer - Enterprise Correspondence Operations

About the role

This position involves developing, enhancing, debugging, supporting, maintaining, and testing software applications that support business units or supporting functions. The role may also involve participating in the design, development, and implementation of complex applications, often using new technologies.

Responsibilities

• Develops, enhances, debugs, supports, maintains, and tests software applications that support business units or supporting functions.
• Participates in the design, development, and implementation of complex applications, often using new technologies.
• Serves as a fully seasoned/proficient technical resource.
• May provide technical direction and system architecture for individual initiatives.
• Works under minimal supervision, with general guidance from more seasoned consultants.
• Typically requires 5-7 years of experience.

Requirements

• Prior experience with email campaign configuration in Salesforce Marketing Cloud.
• Experience configuring Salesforce campaigns, HTML, testing, collaborating with requestors and technical partners, and scheduling production deployments.
• During campaigns, ability to understand monitoring data and proactively handle troubleshooting.
• Ability to manage high volume of configuration requests across multiple platforms with minimal supervision.
• Analytical with the ability to understand business needs and configure email campaigns with a strong attention to detail and focus on the user experience.
• Experience in independently leading the refinement of configuration requirements, managing the configuration life cycle to production implementation.
• Act as a technical resource for translating business requirements and configuring content.
• Hands on experience in designing, configuring, and successful deployment of complex solutions.
• Strong collaboration and communication skills.
• Experience editing HTML in a text editor.
• Familiarity/comfort with nested table structures.
• Understanding of XML structures.
• Some prior email development and/or web development experience.
• Some prior experience with AMPscript or another programming language – JavaScript, PHP, Java, Swift etc. – must understand the logic to be able to interpret/write programmatic code.
• Positive attitude/resilience toward stress.
• Must be able to adhere to a very strict process/workflow.

Qualifications

• Prior experience in content design with Messagepoint or OpenText Exstream.
• Ability to work well independently and in large group settings, as well as handle multiple assignments simultaneously.
• Ability to collaborate with technical partners to coordinate delivery of workflow solutions.
• Excellent organizational, analytical, verbal, and written skills.
• Ability to communicate challenges and successes and foster positive working relationships.
• Proficient in MS Office Products – especially Excel.