Construction Technician III

Tricon is an owner, operator and developer of single-family rental homes in the U.S. and multi-family apartments in Canada. Our commitment to enriching the lives of our employees, residents and local communities underpins Tricon’s culture and business philosophy. We provide high-quality rental housing options for families across the United States and Canada through our technology-enabled operating platform and dedicated on-the-ground operating teams.

About the role

The Construction Technician III will be responsible for cleanup, repair, and replacement of various household items in vacant properties to ensure a safe and attractive living environment for residents. No on-call requirement. A company van is provided and goes home with the employee nightly. A valid driver’s license and EPA Type II or Universal certification are required.

Responsibilities

• Communicate clearly, compassionately, and with empathy when speaking with team members, residents, and vendors
• Provide exceptional customer service when interacting with team members, residents, and vendors
• Communicate with the Assistant Construction Manager (ACM), Project Coordinator (PC), and/or Construction Superintendent (CS) to prioritize tasks throughout the day
• Respond to and complete service requests in a professional and timely manner
• Consistently maintain a clean and safe work environment
• Repair HVAC systems including:
  • Diagnosis and troubleshooting using diagnostic tools and equipment
  • Cleaning and maintenance: replace air filters, clean coils and evaporators, clear condensate drain lines and pans, remove dust, plants, and debris around condenser units
  • Repairing or replacing components: thermostats, fans, motors, belts, capacitors, contactors, relays, compressors, etc.
  • Refrigerant handling: checking and charging refrigerant levels, repairing refrigerant line leaks
  • Electrical work: inspecting and repairing electrical connections, replacing faulty wiring or circuit breakers
  • Ductwork: inspecting, sealing leaks, measuring airflow and pressure levels, repairing or replacing damaged ducts
  • Resident education: explaining issues and repair processes clearly, providing maintenance tips
• Repair or replace faucets, sinks, toilets, water heaters, garbage disposals, clear drain lines, and other minor plumbing repairs
• Repair or replace caulking, grout, and various crack fillers as needed
• Accurately test for electrical current and troubleshoot minor electrical repairs
• Repair or replace electrical outlets, switches, breakers, GFCIs, 3-way switches, light fixtures, ceiling fans, and other minor electrical repairs
• Repair or replace pre-hung doors, locksets, doorknobs, strikers, latches, hinges, door stops, lockboxes, and other minor hardware repairs
• Repair or replace windows, window screens, window blinds, window rescreening, and other minor window repairs
• Repair or replace baseboards, door casings, trim moldings, quarter round, base shoe, and other minor hardware repairs
• Repair or replace cabinet doors, drawers, cabinet hinges, and other minor cabinetry repairs
• Repair wall holes, texture, touch up and paint walls and trim, and other minor painting
• Spray for insects/pests and use indoor foggers
• Install complete Smart Home systems
• Accurately fill out time sheets and enter all required data into work orders correctly
• Accurately utilize technology (work order system, inventory tracking system, company vehicles, etc.) to drive productivity and continuous maintenance service improvement

Requirements

• Skilled in installation, troubleshooting, and repair of household systems and components
• Experience leveraging technology (laptop, iPad, iPhones, etc.)
• Ability to work overtime hours as needed
• Ability to correspond effectively (in writing and verbally) with team members, residents, and vendors
• Work safely, wearing Personal Protective Equipment (PPE)
• EPA 608 Certification for Refrigerant Management (Type II or Universal Certification required)
• High school diploma or GED
• 5 years maintenance/construction background
• Daily travel between properties
• Ability to work in environmentally and physically challenging conditions
• Ability to lift objects weighing 50 lbs or more regularly

Physical Demands

• Frequently required to sit, talk, and hear
• Regularly required to stand, move, use hands to grasp, squeeze, finger, handle, reach, push, and pull with hands and arms
• Regularly required to twist, reach overhead, stoop, kneel, squat, bend, and crouch
• Regularly required to climb and descend stairs and ladders
• Regularly lift, carry, and move up to 50 pounds
• Vision abilities required include close vision, distance vision, and depth perception
• If driving a company-provided vehicle: coordinate hands and feet, incorporating vision and hearing, to drive safely