Construction Technical Training Developer

Innovation. Sustainability. Productivity. This is how we are Breaking New Ground in our mission to sustainably advance the noble work of farmers and builders everywhere. With a growing global population and increased demands on resources, our products are instrumental to feeding and sheltering the world. From developing products that run on alternative power to productivity-enhancing precision tech, we deliver solutions that benefit people – made possible by people like you. Join a collaborative, global team where you can build your skills and grow your career at the forefront of agriculture and construction innovation.

About the role

The North America CNH Construction Technical Training Developer oversees the full technical training product lifecycle for construction products aimed at dealer service technicians and internal staff. Responsibilities include creating and updating training materials for both new and current products, collaborating with stakeholders to assess and meet training needs. The position is based in Racine, WI or New Holland, PA.

Responsibilities

• Identify and acquire the proper training aids for all facilities where training will be offered.
• Train Technical Training teams on new tools and processes.
• Lead creation of training content (Web-Based, Virtual, Instructor-led, shop activity workbooks, etc.).
• Lead annual and new product-specific internal trainings (trainers/support/field); schedule, present, and coordinate resources.
• Review updates to Technical Information documents for functional data and schematics; ensure manuals are accurate and complete prior to release.
• Develop Overviews and Dynamic Descriptions for inclusion in service manuals and technical training, collaborating with the Technical Information project manager.
• Oversee production of dynamic electrical and hydraulic schematics or animations that aid Service Manuals and support training initiatives.
• Assist Product Support/Technical Information on challenging cases, including approved field support.
• Travel to offsite locations to present localized training (approximately 30% of time).

Requirements

• Bachelor's Degree with three years of relevant experience OR Associate degree plus five years of relevant experience OR High School Diploma/GED plus eight years of relevant experience (engineering, technology, automotive, agricultural/construction equipment, or equivalent).
• Ability to travel up to 30%.
• One or more years of training and development experience.
• Two or more years of experience with heavy machinery.
• Technical experience relating to diagnostics of mechanical, electrical (12- or 24-volt DC), and fluid power systems (hydraulic/pneumatic).
• Ability to articulate how technical systems work to others with varying levels of experience.

Qualifications

• Multi-department experience (e.g., technical publications, product support, technical support, product management).
• Experience creating Technical Information for mobile equipment.
• Knowledge or experience with Adult Learning Methodology and Distance Learning.
• Participate in and conduct technical training classes to continue development of product knowledge and delivery quality.
• Collaborate with content developers across product lines to enhance development processes.
• 2-4 years of technical training experience in the automotive, agricultural, or construction industry, preferably on assigned product.
• 2-4 years of training development experience using tools such as Articulate 360, Adobe, PowerPoint, etc.

Pay

The annual salary for this role is USD $86,600.00 - $132,800.00 plus any applicable bonus. Actual salaries will vary based on skill, experience, and qualifications.

Benefits

• Flexible work arrangements
• Savings & Retirement benefits
• Tuition reimbursement
• Parental leave
• Adoption assistance
• Fertility & Family building support
• Employee Assistance Programs
• Charitable contribution matching and Volunteer Time Off