Construction SW Technical Specialist

About the role

The Construction Software Technical Specialist position is part of the Software Services Department at Topcon Solutions. This role supports sales, implementation, and customer training efforts for Autodesk Construction Cloud (ACC), now known as Forma.

Responsibilities

• Manage and optimize Autodesk Construction Cloud (ACC) solutions for clients, ensuring seamless integration and efficient use of ACC modules.
• Provide expertise in pre- and post-sale customer demos, presentations, implementation, training, and support.
• Administer and maintain data on the ACC platform, configure and customize modules to meet project needs.
• Aid in setting up projects within ACC and integrate customer project workflows.
• Identify optimization and consulting opportunities and maintain documentation of issues and solutions.
• Contribute to the development of internal processes and best practices for ACC products.

Qualifications

• A Bachelor’s degree is preferred but not required.
• Ideal candidates should have experience in construction management, particularly in roles such as Project Engineer or Project Manager.
• Proven experience with Construction Project Management Software, especially Autodesk Construction Cloud (ACC).
• Strong understanding of construction project management processes and workflows.
• Excellent problem-solving skills and technical proficiency in ACC tools.
• Experience in training and supporting end-users.
• Exceptional communication and interpersonal skills.
• Ability to work collaboratively with cross-functional teams.

Benefits

• Comprehensive benefit package including medical, dental, vision, life insurance, disability insurance, tax saving spending accounts, a 401(k) plan with employer match, tuition reimbursement, and other perks and benefits.
• Paid company holidays, paid personal time off, and paid sick time meeting or exceeding state/local requirements.