Construction Supervisor

About the role

The Field Supervisor (FS) is responsible for supervising the field operations teams (GDI and subcontractors).

Responsibilities

• Reviewing project schedules
• Training new installers and/or subcontractors
• Monitoring work progress
• Monitoring expenses
• Field measures
• Obtaining permits
• Helping crews start/finish jobs
• Completing service calls
• Meeting with customers to review difficult or complicated jobs
• Maintaining branch quality standards
• Checking jobs for potential installation problems prior to job start
• Reviewing concerns with Installation Supervisor and Regional Operations Manager
• Reviewing contract with customer
• Diagnosing and/or performing service work
• Installing jobs as needed
• Employee and subcontractor training
• Ensuring crews know job details and have proper materials and equipment loaded on the truck
• Overseeing performance of Lead Installers and Apprentices and training them on proper procedures
• Obtaining building permits as required
• Reviewing schedule with Installation Supervisor
• Other duties may be assigned

Performance expectations include: revenue projections for the branch, 90‑day branch quality targets, project timelines as defined by the GDI budgeting process, customer service surveys with a target score of 90% or better, training apprentices to installer within 3 months of hire, installer to lead installer within 9 months of hire, subcontractor for installation within 3 months of hire, and achieving online reviews on 30% of installed jobs.

Requirements

• Minimum of 10 years’ experience in construction field operations, with a focus on sunrooms, doors, and windows
• Understanding of all product lines and ability to diagnose and correct service problems