Construction Supervisor

Champion Window is a nationwide leader in home improvement, specializing in windows, sunrooms, doors, and siding. Our dedication to customer satisfaction, product innovation, and quality manufacturing has driven our success since 1953.

About the role

As an Installation Supervisor, you are the technical construction and product installation expert for our core products (windows, sunrooms, doors, and siding). You will manage, train, and hold your team accountable to achieve daily, weekly, and monthly production goals while maintaining the highest quality standards to ensure code compliance and customer satisfaction. The team under your supervision may include Service/Measure Technicians, Employee Installers, and Sub-Contractor Installers. This role requires early start times and may occasionally include working Saturdays.

Responsibilities

• Serve as the technical construction expert, demonstrating a thorough understanding of how to remeasure windows, entry doors, siding, and/or sunrooms in all applications.
• Ensure compliance with Champion Engineering standards and construction best practices, including knowledge of when and where tempered glass is required.
• Maintain high levels of customer satisfaction through job site visits and/or phone calls during installs or at each phase of longer projects. Address customer concerns promptly by speaking directly with the customer and informing the Install Manager.
• Oversee in-house and subcontractor crews to ensure daily revenue goals are met.
• Manage each project from measurement to completion, including proper ordering, staging, scheduling, and collection of the full balance due.
• Continuously monitor revenue forecasts and actuals for your product responsibility.
• Create and maintain a safe working environment in compliance with governmental regulations and ensure completion of required safety training.
• Ensure employees and subcontractors meet industry productivity and quality standards.
• Provide necessary training to employees and subcontractors.

Requirements

• High school diploma or equivalent.
• 2-3 years of skilled labor or industry experience preferred.
• OSHA, Installation Masters training, and/or related certification is a plus.
• Clean driving record and solid attendance history.
• Proven leadership skills and ability to train others.
• Proficiency in installation/service methods for window, door, and siding projects.
• Ability to use MS Office Suite and email effectively.
• Ability to adjust and re-prioritize workflow on a daily basis.
• Commitment to ensuring each job is completed in compliance with written safety policies.

Benefits

• Competitive compensation package.
• Medical, dental, vision, and disability coverage.
• 401(k) retirement plan.
• Flex spending account.
• Company truck.