Construction Quality Control Manager
About the role
We are seeking a Quality Control Manager to join our federal team based at one of the most iconic buildings in the world – the Pentagon in Arlington, VA. We’ve supported the Pentagon for nearly two decades now in support of their energy efficiency and sustainability needs, primarily in support of the HVAC, Building Automation Systems including control systems, and other MEP related projects.
Responsibilities
- Manage the quality control processes on-site to assure that the quality of the work meets or exceeds the project’s contractual requirements and maintains the standard of excellence established by the customer.
- Works with customer(s) to address and mitigate deficiencies and nonconformance reports in quality of service, contract scope of work, warranty items, or other related issues.
- Generate and maintain a deficiency log throughout the project.
- Manages three phases of the quality control process to ensure compliance with performance work statement (PWS).
- Conducts and participates in the review of design, installation and documentation to ensure that the design and customer’s requirements are met on assigned corrective work orders.
- Maintain and coordinate all the company’s quality documentation.
- Monitor all quality related activities on the project.
- Coordinate all quality related correspondence with the client and client’s representative.
- Communicate and document significant issues or developments identified during quality control activities and provide recommended process improvements to management to drive efficiencies.
- Resolve and manage client problems and/or conflicts as it pertains to quality control process and maintain open communication with the client including providing regular written and oral reports to ensure satisfaction.
- Generate reports on work performed and deficiencies. Provide daily updates and reports for review and submission to the customer.
- Participate in the weekly progress meeting with the client. Review the meeting minute reports.
- Provides technical expertise and guidance to account teams and staff and manages resolution of complex problems.
- Work closely with the designer of record (DOR) team onsite and provide all related quality control documents as needed.
- Complies with all company policies and procedures and adheres to company standards.
- Provide and manage all related quality control documents such as inspection reports, red lines, deficiencies report, final reports, etc.
- Perform other duties as required.
Qualifications
- 5+ years of Construction Quality Control (CQM) experience.
- Qualified to evaluate performance of the three phases of quality control process in various trades including HVAC, Building Automation Systems including control systems, and other MEP related equipment and systems.
- Implemented, operated, and maintained the quality management system.
- Demonstrated planning, problem solving, data analysis, blueprint/schematic reading, organization, inter-personal, and communication skills with proven leadership skills and decision making abilities.
- Proficiency in a Windows operating environment, including Microsoft Office.
- The ability to obtain and maintain required security clearances and/or badges for projects supported.
Preferred Qualifications
- Experience working with commercial or industrial HVAC equipment and/or Direct Digital Control (DDC) systems.
- Experience supporting an occupied facility while under renovation.
- Experience in operation and maintenance practices in the building service industry.
Who We Are
At Johnson Controls (NYSE:JCI), we are One Team working collaboratively to create purposeful solutions that make a difference in the world. We are a Fortune 500 company with more than 100,000 employees worldwide offering the world’s largest portfolio of building technology products, solutions and services. As a member of our Federal Systems team, your work matters. We value and recognize your contributions and want to help you succeed. We invest in our employees, provide opportunities for growth and advancement, and foster a culture of inclusion and respect.