Construction Project Manager

All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise.

Benefits

• Free uniforms
• Health insurance
• Paid time off
• Vision insurance
• 401(k)
• 401(k) matching
• Bonus based on performance
• Competitive salary
• Dental insurance

Responsibilities

Customer Engagement

• Lead customer service efforts, ensuring a positive experience throughout the project.
• Handle and resolve any warranty claims promptly.
• Guide customers through the construction process.

Project Management and Execution

• Convert leads into projects through precise estimates and scoping, ensuring alignment with program specifications.
• Secure project commitments with initial deposits and signed contracts from customers.
• Define and document the comprehensive scope of work for each project.
• Create detailed estimates, supplements, and change orders; negotiate and gain agreement on scope and cost with customers and clients.
• Ensure acquisition of all necessary permits and compliance with local codes.
• Develop and oversee the project schedule and timeline, monitoring and enforcing budgetary adherence.
• Identify, vet, and negotiate terms with subcontractors and resource providers, setting clear expectations.
• Manage superintendents and oversee the compilation of estimates and scope of work, coordinating workflow and conducting on-site walk-throughs for project introductions.
• Ensure all work meets the plans, specifications, and requirements of the scope of work.

General Responsibilities

• Understand and perform the duties of a Construction Project Coordinator and Construction Superintendent.
• Meet personal and team KPIs to contribute to departmental objectives.
• Take initiative and proactively fulfill responsibilities.
• Complete additional tasks assigned by the Operations Manager.

Requirements

• Valid driver’s license
• High school diploma/GED; Associate degree or Bachelor’s degree is a plus
• Proven experience in construction project management
• A strong history of excellent customer service
• Effective written and verbal communication skills
• Experience in restoration or construction is a plus

Physical Demands

• Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance
• Ability to climb ladders, work at ceiling heights, work in tight spaces (e.g., crawl spaces, attics)
• Ability to repetitively push/pull/lift/carry objects
• Ability to work with/around cleaning agents

Work Environment

• Walking and/or standing throughout the day
• Frequent driving and sitting
• Occasionally climbing ladders
• The employee is occasionally exposed to extreme conditions such as heat
• The noise level at individual jobsites can be loud

Schedule

This is a full-time position, generally working Monday–Friday, and requires 45-50 hours per week. However, this position occasionally requires long hours, working on-call, and weekend work. Travel is required and is primarily local.