Construction Project Manager

Duties And Responsibilities

• Serve as the primary liaison between clients and internal operational teams to ensure successful service delivery and project completion.
• Manage client accounts and foster strong, positive relationships through consistent communication and responsive service.
• Lead and support site supervisors, subcontractors, and cleaning crews to meet operational and project objectives.
• Maintain a proactive approach to identifying solutions and resolving client concerns quickly and professionally.
• Cook up day-to-day communication and operational activities with Property Management teams.
• Ensure facilities are maintained in a clean, safe, and orderly condition that reflects MRI’s commitment to quality and client satisfaction.
• Train, coach, and evaluate staff on company policies, procedures, safety standards, and performance expectations.
• Anticipate client needs and proactively address concerns before escalation while communicating updates to assigned Regional Managers.
• Manage equipment, inventory, and supplies to align with operational budgets and productivity goals.
• Schedule special projects and services while ensuring work orders are completed accurately and on time.
• Conduct regular quality control inspections and oversee implementation of corrective actions as needed.
• Provide professional follow-up communication and reporting to the regional manager.
• Develop and maintain weekly work plans and operational reports for leadership review.
• Oversee scheduling, work orders, and staff training initiatives.
• Utilize company software and management tools, including MRI QMR, Paycom, Outlook, Excel, and Word.
• Attend scheduled meetings, training sessions, and operational planning discussions with company leadership and Property Management teams.
• Support staffing operations, including hiring, onboarding, employee coaching, performance management, and terminations when necessary.
• Manage administrative functions including employee punch monitoring, personnel action forms and attendance tracking.
• Step into operational or supervisory roles as needed to maintain continuity of service and client satisfaction.
• Perform additional duties and special projects as assigned.

Qualifications

• The ideal candidate will possess strong leadership, communication, and organizational skills, along with a solid background in facility operations, project coordination, and customer service.
• Minimum of two years of management and team leadership experience.
• Minimum of two years of facility management or operations experience, including supervising teams and preventative maintenance programs.
• Two or more years of direct customer service experience.
• Strong interpersonal and professional communication skills.
• Ability to build positive client relationships and lead teams effectively.
• Professional appearance and positive attitude.
• Strong organizational and problem-solving abilities.
• Ability to work independently and adapt to fast-paced environments.
• Valid driver’s license.
• Ability to pass background checks and drug screening.
• OSHA 30 certification or ability to obtain certification.
• Bilingual Spanish/English preferred.