Construction Operations Coordinator

Duties And Responsibilities

• Manage sales leads, customer profiles, job setup, and document repositories within BuilderTrend
• Configure project details and assign jobs to Project Managers
• Maintain sales pipeline reporting and injection start dates
• Manage STEERS permitting, permit submissions, approvals, and inspections
• Track permitting timelines and coordinate project closeouts
• Manage change orders and forecasting updates within BuilderTrend and Excel
• Maintain alignment between sales, forecasting, and operational reporting
• Partner with the Branch Finance Manager to support reporting accuracy
• Issue invoices and manage AR follow-up activities
• Maintain aging reports, collection notes, and customer communication
• Submit payment applications through customer platforms including Procore, KB Patrol, and Pulte
• Update weekly revenue, KPI metrics, and production reporting
• Aid with month-end revenue reconciliation and discrepancy resolution
• Support forecasting accuracy with branch leadership and Finance
• Research and report operational discrepancies to the Branch Finance Manager
• Manage warranty records, lot reporting, and post-injection documentation
• Review post-injection invoices and proposals

Qualifications

• 1-2 years of administrative support experience, preferably in field construction, working with commercial contractors
• Requires excellent communication and interpersonal skills, including verbal and written communication
• Intermediate computer skills utilizing Excel, Word, PowerPoint, Outlook, Adobe (pdf editing)
• Knowledge of office management systems and procedures
• High attention to detail and problem-solving skills
• Strong Microsoft Excel skills including pivot tables, reconciliation logic, and upload templates
• Experience preparing ERP upload data, preferably within Microsoft Business Central
• Understanding of forecasting, AR processes, and month-end support
• Dedication to providing excellent customer service

Preferred Qualifications

• Commercial construction or specialty trade experience
• Advanced BuilderTrend experience including forecasting, invoicing, workflow management, and reporting
• Experience within private equity-backed organizations
• Exposure to Domo, Procore, or similar project management systems