Construction Loan Administration Associate

About the role

We are seeking a Construction Loan Administration Associate to support our New Construction & Home Builder Finance Division. This role involves administering draws for new construction loans, facilitating borrower onboarding, managing construction draw requests, and ensuring compliance with loan policies and risk controls.

Responsibilities

• Administer Draws for New Construction Loans: Manage the end-to-end administration of residential construction loan draw requests following loan closing.
• Facilitate borrower onboarding and training within the construction draw management online client-facing platform (Trustpoint).
• Serve as the primary point of contact for builders, borrowers, and borrower representatives regarding construction draw activity.
• Review and process draw requests for accuracy, completeness, and compliance with approved loan terms and budgets.
• Cook up coordination third-party inspections, title updates, lien waiver collection, and other due diligence requirements prior to funding approval.
• Validate work-in-place completion percentages and ensure requested advances align with construction progress.
• Aid in the resolution of all borrower post-closing questions/issues, including but not limited to loan servicing needs.
• Deliver a high-touch borrower experience by proactively communicating status updates and resolving client inquiries efficiently.
• Work directly with builders, project managers, and borrower staff to guide them through the draw process and platform utilization.
• Maintain strong working relationships with title companies, inspectors, and builder contractors.
• Ensure timely and accurate execution of outgoing construction draw wires.
• Portfolio & Risk Oversight: Monitor active construction loan portfolios to ensure projects remain within approved budgets, timelines, and original loan parameters.
• Analyze complex line-item construction budgets for: Ground-up residential construction, Luxury infill developments, Builder lines and subdivision projects, Multi-property phased deliveries.
• Identify and escalate budget variances, project delays, funding deficiencies, or potential risk concerns.
• Partner closely with Credit, Sales, Relationship Management, and Operations teams to support sound risk management and timely project completion.
• Operational Excellence: Maintain detailed reporting and documentation related to draw activity, funding status, inspections, and portfolio tracking.
• Support process improvement initiatives focused on operational scalability, workflow optimization, and enhanced client experience.
• Aid in developing procedures and best practices for the expanding New Construction & Home Builder Finance platform.

Requirements

• Bachelor's degree in Finance, Business, Real Estate, Construction Management, or related field preferred.
• 2-5 years of experience in: Construction lending administration, Residential construction finance, Banking operations related to construction loans, Builder finance, or real estate lending.
• A strong understanding of residential construction processes, budgets, inspections, and draw administration.
• Experience working with construction draw management systems, such as Trustpoint preferred.
• Knowledge of: Loan-to-cost (LTC) analysis, Construction budgets and cost tracking, Title and lien waiver requirements, AND Residential builder finance structures.
• Excellent organizational skills with the ability to manage multiple complex projects simultaneously.
• Strong verbal and written communication skills with a client-service mindset.
• Ability to work effectively in a fast-paced, team-oriented banking environment.