Construction Equipment Field Service Technician
About the role
FABICK Cat is expanding its Construction/Mining Equipment divisions and seeks skilled Service Technicians specializing in Caterpillar (CAT) equipment. This is a union position with the Local 513 Operating Engineers. Positions available in Fabick Cat, Fenton locations.
Responsibilities
On-Site Maintenance and Repair: Travel to customer sites to perform scheduled maintenance, troubleshooting, and repair of CAT equipment, including but not limited to: Bulldozers, Excavators, Loaders, Articulated Trucks.
Diagnosis and Troubleshooting: Utilize CAT diagnostic tools and technical manuals to identify and resolve mechanical, electrical, and hydraulic issues efficiently.
Parts Replacement and Testing: Disassemble and assemble faulty parts, components, or systems on CAT machinery. Conduct tests and adjustments to ensure proper functionality and adherence to manufacturer specifications.
Emergency Repairs: Respond promptly to emergency service calls to minimize equipment downtime and maintain operational continuity for customers.
Customer Interaction: Communicate professionally with customers, providing service updates, explaining technical issues, and offering recommendations for equipment performance optimization. Load or unload equipment or components from customer-owned or common carrier vehicles as needed.
Documentation: Maintain accurate records of service activities, inspections, repairs, and parts usage. Complete service reports promptly for billing, warranty, and internal records.
Safety Compliance: Adhere strictly to OSHA safety and Health protocols while performing tasks, identifying, and mitigating potential safety hazards.
Shop Service Technician Responsibilities
Perform comprehensive maintenance and repair tasks on CAT equipment in our shop facility, including major overhauls, component rebuilds, and specialized repairs.
Component Testing and Calibration: Test and calibrate CAT equipment components such as engines, transmissions, and hydraulic systems to ensure peak performance and reliability.
Parts Management: Manage parts inventory in the shop, ensuring availability of necessary components for both scheduled and unscheduled repairs.
Quality Assurance: Conduct thorough inspections and quality checks on repaired equipment to ensure adherence to manufacturer standards and customer expectations.
Training and Development: Stay updated on CAT equipment advancements, service bulletins, and technical manuals. Participate in training sessions to enhance skills and knowledge.
Qualifications
Experience: 3 - 5 years of proven experience as a Field Service Technician or Shop Technician specializing in Caterpillar equipment, with proficiency in the specific models listed above, or equivalent experience with heavy equipment or mining equipment, systems, engines, and components required.
Technical Skills: Strong troubleshooting and repair skills in CAT diesel engines, hydraulic systems, electrical components, and mechanical systems.
Problem-solving Ability: Ability to diagnose complex technical issues utilizing laptop computers, gauges and instruments in all machine systems to find effective solutions promptly.
Communication Skills: Excellent verbal and written communication skills to interact effectively with customers and collaborate with team members.
Benefits
Competitive salary and bonus structure. Full benefits package including health, dental and vision beginning on first day of employment. Professional development opportunities. A chance to be part of a legacy organization that values integrity, excellence, and leadership.
Physical Requirements
Occasionally lift and/or move up to 75 pounds.
Long periods of standing.
Frequent exposure to seasonal heat and cold.
Working with oils and greases.
What We Offer
Professional development opportunities. A chance to be part of a legacy organization that values integrity, excellence, and leadership.
Equal Employment Opportunity
Employer of Minorities, Females, Protected Veterans and Individuals with Disabilities.