Construction Coordinator

About the role

As a key member of the Allied OneSource team, you will be responsible for providing exceptional customer service and support. Your primary focus will be on managing client relationships, resolving issues, and ensuring customer satisfaction.

Responsibilities

• Handle incoming calls and emails from clients
• Resolve customer inquiries and complaints efficiently
• Manage client relationships and provide proactive support
• Follow up on client needs and ensure satisfaction
• Collaborate with internal teams to resolve complex issues

Requirements

• Bachelor's degree in a related field or equivalent work experience
• At least 2 years of customer service experience
• Strong communication and problem-solving skills
• Ability to work independently and manage multiple tasks
• Proficiency in Microsoft Office Suite

Qualifications

• Excellent verbal and written communication skills
• Customer service certifications preferred but not required
• Experience with CRM systems is a plus

Skills

• Customer service skills
• Problem-solving abilities
• Communication skills
• CRM system proficiency

Benefits

• Competitive salary
• Health insurance coverage
• Flexible work schedule
• Professional development opportunities

Pay

$40,000 - $50,000 annually

Schedule

Full-time, Monday through Friday, 8:00 AM - 5:00 PM