Construction Community Liaison (CCL)

KS Engineers, P.C. (KSE) is a mid-size engineering and construction management firm ranking in the ENR Top 500 for design and ENR Top 100 for construction management. We are headquartered in Newark, NJ, with regional offices in New York City and Newburgh, NY; Philadelphia and Pittsburgh, PA; Mount Laurel and Mount Arlington, NJ; and Rocky Hill, CT. The firm provides engineering, construction management, and land surveying services to both public and private sector clients.

About the role

Reports to: Resident Engineer. The Construction Community Liaison (CCL) works within a dual-reporting and cross-functional team structure involving project REI consultant staff, in-house DDC personnel, Infrastructure Construction Management (CM), RE/EIC, and OCON.

Responsibilities

• Coordinate stakeholder engagement with the Outreach Coordinator under the direction of the Resident Engineer.
• Sign in the attendance log at the field office according to assigned work hours and report specific outreach efforts related to construction activities.
• Work closely with the REI consultant, General Contractor (GC), and DDC in-house staff daily to mitigate community-driven project-related issues and keep the project moving forward.
• Follow protocols for advance notifications and meet all expected deliverables.
• Develop outreach materials, attend meetings, presentations, and trainings, and actively engage in ongoing communication with OCON to ensure protocols and procedures are followed.
• Analyze potential impacts of the project on schools, businesses, residents, and community organizations (e.g., medical centers, libraries, houses of worship).
• Conduct door-to-door surveys, meetings with Civics and Community Boards, and other related engagements to collect project data.
• Send advisories to update the community on schedule or location modifications.
• Maintain records of minutes for all Community Board (CB), Task Force/Stakeholder, and other meetings attended.
• Attend meetings after normal business hours as required, which may include travel.

Requirements

• Preferred professional experience in public relations, politics, journalism, communications, advocacy, or a related field, with an understanding of construction and local city government.
• Must be detail-oriented, reliable, and demonstrate high-level interpersonal, diplomacy, and organizational skills.
• Ability to work with diverse communities, address sensitive and complex questions, handle conflict, and manage multiple tasks.
• Strong communication skills to navigate intergovernmental relations and engage with internal and external stakeholders.
• Proficiency in Microsoft Word, Publisher, and PowerPoint.
• Valid Motor Vehicle Driver’s license and ability to travel throughout the five boroughs of NYC.
• Preferred: 2 or 4-year degree from an accredited college. Minimum: High school degree or equivalent.
• Two or more years of experience as a CCL for NYCDDC or other local NY agencies.

Physical Requirements

• Ability to travel regularly to construction sites, community meetings, and stakeholder events.
• Ability to walk active construction sites over uneven terrain and navigate stairs, ladders, or temporary access points.
• Ability to stand or walk for extended periods during site visits, inspections, and public meetings.
• Ability to occasionally lift and carry materials, equipment, or presentation supplies up to 25 lbs.
• Ability to work outdoors in varying weather conditions during site visits and community events.
• Ability to wear required personal protective equipment (PPE), including a hard hat, safety vest, safety glasses, and work boots.
• Ability to operate a computer and standard office equipment for extended periods.
• Valid driver's license and reliable transportation may be required, depending on project location.

Skills

• Excellent communication and writing skills.
• Thorough knowledge of construction processes.
• Proficient in Microsoft Word and Excel.
• Ability to navigate company internet-based systems.
• Proactive self-starter capable of setting a positive example for staff.

Benefits

• Medical, dental, and vision insurance.
• 401(k) plan.
• Paid time off.
• Flexible Spending Accounts (FSAs).
• Long- and short-term disability insurance.
• Term life insurance.

Professional Development

Actively participates in professional development, training, and licensing opportunities.