Conroe 02 (Hwy 105 West/Loop 336) RX Tech - Pharmacy Tech - Part time
H-E-B · Conroe, TX · 1 mo ago
HealthcarePart-time
Responsibilities
Job Summary: As an H‑E‑B Pharmacy Tech, you'll work in a team environment, helping ensure we exceed patient expectations while delivering excellent, accurate, and efficient services.
- Role models / provides superior customer service and service standards.
- Promotes / embodies “Greet, Ask & Thank” and H‑E‑B telephone strategies.
- Manages exception station; solves third‑party issues.
- Receives / processes written prescriptions from customers using RxEVO; verifies complete patient information to input into the computer system; processes third‑party prescriptions; manages adjudication review.
- Coordinates Rx screening events, flu shot scheduling, immunization scheduling, and future events; may be responsible for other Professional Services activities as required.
- Maintains H‑E‑B Rx screener status; participates in screening events.
- Assists with pharmacy operations‑related tasks (e.g., responding to recalls, offsite record storage, DSD reconciliation, out‑of‑date / dead stock returns, department communications, and others as needed).
- Orders / manages inventory; processes invoices daily, on a timely basis.
- Reviews Warehouse and DSD orders.
- Checks deliveries for accuracy; notifies H‑E‑B / DSD vendor of discrepancies; makes necessary adjustments.
- Maintains automated prescription processing equipment (e.g., Kirby Lester, ScriptPro, etc.), including calibration, maintenance, stocking, proper report execution.
- Applies computer troubleshooting and prescription application overview.
- Processes RxIMS reports (count compliance, no location inventory, order overrides, etc.).
- Performs other assigned duties.
- Performs prescription assembly (with Kirby Lester, ScriptPro, and other tools); hand‑counts controlled medications; measures liquids; reconstitutes antibiotics; verifies / labels prescriptions by 7‑point check.
- Ensures privacy / confidentiality of Personal Health Information (PHI) as required by HIPAA; ensures proper procedures are followed related to prescription delivery to a patient.
- Ensures compliance with Central Fill check‑in procedures.
- Participates in / ensures Pharmacy Partner compliance with ORT, 5‑S, and Pharmacy Standards Review.
- Ensures proper return to stock (RTS) procedures are followed; responsible for organization / presentation of pharmacy shelves.
- Participates in / supports Pharmacy Manager in facility and office maintenance and upkeep; ensures 5‑S compliance.
Qualifications
- Age Requirement: 18+
- Work Experience: 3+ years of pharmacy experience (preferred); 1+ years of experience as an active retail Certified Pharmacy Technician.
Skills
- Working knowledge of all pharmacy‑related management tasks and H‑E‑B RxEVO system.
- Knowledge / understanding of H‑E‑B Pharmacy Standard Operating Procedures (SOPs).
- Advanced communication skills; advanced telephone etiquette.
- Intermediate computer skills, including MS Office, Windows, and H‑E‑B related systems / applications (e.g., RxEVO, RxIMS, PartnerNet, Workforce Manager).
- Mathematical skills, including calculating measurements.
- Ability to manage multiple priorities and shift focus between tasks.
- Ability to maintain composure in high‑stress situations.
- Ability to work with little direct supervision; self‑starter.
- Welcomes working in a team‑oriented environment and is open to cross‑training.
Education
High School Diploma or GED or equivalent.
Licenses & Certifications
- Active State of Texas registration as certified pharmacy technician (CPhT); maintain certification with 20 hours of continuing education every 2 years; recertify 60 days prior to expiration date.
- Certification as an H‑E‑B Pharmacy Technician.
- RxEVO certification.
- Successful completion of all required training (e.g., H‑E‑B Screener certification, Advanced Cash Register (ACR), HIPAA, FWA, MethGuard, Diversity, Company orientation, applicable modules for Pharm Tech and PCR, etc.).
Physical Demands & Working Conditions
- Function in a fast‑paced, retail, office environment.
- Work rotating shifts to meet business needs (includes nights and weekends).
- Stand for extended periods (up to 12 hours).
- Regularly lift 30 lb or more.
- Use arms / hands in repetitive motion that require hand / finger dexterity.
- Meet specific vision requirements for this job, including close vision and color vision.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential