Connections Coordinator (Part-Time)

About the role

The Connections Coordinator at Christ Fellowship's Okeechobee Campus helps people take their best next step, create meaningful connections, and ensure every guest feels at home. This is a part-time position, working 25 hours per week.

Responsibilities

• Executes the central Connections strategy and leads the team to create a welcoming environment at weekend services and campus events.
• Invests in the Host Team volunteers by building genuine relationships, recognizing their strengths, and creating opportunities for them to grow, lead, and thrive. Host Team includes all volunteers who serve in the Journey Class (our church's assimilation class).
• Creates an environment where the Host can thrive by providing the resources, communication, care, and support needed for an excellent serving experience.
• Leads The Journey experience: schedules classes, facilitates and schedules co-facilitators, schedules the volunteer team, and manages the follow-up process.
• Manages Connect Card follow-up and assists in developing strategies to help guests take their next step.
• Collaborates with campus ministry leaders to implement a cohesive follow-up strategy for new guests, new families, and salvations.
• Collaborates with campus ministry leaders to ensure effective follow-up with Journey participants joining Groups or volunteer teams.
• Facilitates regular Connections Team Orientations and ongoing volunteer training as outlined by the Central Connections Team.
• Tracks and reports key Connections metrics including Journey, Host Teams, and New Guest Engagement.

Requirements

• A minimum of 4 years customer service-related experience.
• Experience in recruiting, leading, and developing staff and volunteers.

Qualifications

Bachelor's Degree preferred.

Schedule

25 hours per week.

Classification: Part-time, exempt. Reports to: Campus Pastor.