Conflicts Manager or Managing Conflicts Counsel - Remote (MA, DE, NY, CA, DC, MN, TX, GA, IL)

Responsibilities

• Manage all conflicts searching, conflicts identification, and the resolution of potential ethical, business, and subject matter conflicts relating to new business and lateral intake and ensure the integrity of the firm’s conflicts data.
• Carry out managerial responsibilities in accordance with the firm’s policies and procedures.
• Interview, hire, and train new conflicts staff; monitor, plan, assign, and direct work of conflicts staff; appraise performance and handle personnel-related issues; address complaints and resolve problems.
• Serve as a positive role model and mentor and perform all responsibilities with a commitment to providing superior service to the firm’s attorneys, management, and employees; efficient and effective departmental operations; and an atmosphere of teamwork and continuous improvement.
• Work extensively with appropriate firm management including the General Counsel and the Intake Committee to standardize, implement, and enforce firm policies and practices, analyze and resolve complex conflict issues regarding opening new business and onboarding laterals, and on other related risk management issues.
• Manage the ongoing maintenance of the conflicts data to ensure its integrity, including monitoring conflicts forums and annotations to ensure the receipt of client waivers and other required conflict information, and manage and implement any other changes or additions to the conflicts checking procedures.
• Prepare for, host, and memorialize the discussions and decisions of the Intake Committee conference calls, and provide information and assistance to members of the Intake Committee and General Counsel as needed.
• Provide orientation and training of new attorneys and professional staff with regards to new business conflicts and lateral hire procedures.
• Document (in both a written and online procedure manual) the new business intake and lateral clearance conflict identification and resolution procedures and other department procedures.

Requirements

• The Conflicts Manager position requires a bachelor’s degree, while the Managing Conflicts Counsel position requires a J.D. and must be licensed and in good standing in the state where they practice.
• 7+ years’ of experience working in the conflicts or new business intake department of a law firm with expertise in the identification, analysis, and resolution of conflicts of interest, including ethical, subject matter, and business conflicts.
• 5+ years conflicts or new business intake experience working in a supervisory or management capacity is required.
• Working knowledge of automated conflicts databases (i.e. InTapp) and demonstrated proficiency in supervising others and training a variety of personnel including attorneys and all levels of professional staff.
• Excellent investigative and analytical skills necessary to conduct complex and detailed analysis of legal matters. Excellent written and oral communication and customer service skills.
• Proficiency in utilizing Microsoft office applications including Word, Outlook, PowerPoint, and Excel.
• Ability to work independently, to identify issues and problems, and recommend and implement solutions.
• Ability to oversee team members in various positions and geographic locations.
• Demonstrated leadership skills, including critical thinking, risk-taking, and creativity.
• Possess the managerial skills necessary in order to interact and communicate with team members, provide instruction and directions, determine work priorities, and coordinate the activities of a team.
• Able to delegate and manage resources effectively.
• Highly effective communication skills and the ability to conduct meetings and correspond with firm principals, attorneys, and leadership regarding complex and difficult issues.
• Able to change and adapt to current and future responsibilities and circumstances.

Qualifications

• Must have a bachelor’s degree for the Conflicts Manager position.
• Must have a J.D. and be licensed and in good standing in the state where they practice for the Managing Conflicts Counsel position.

Skills

• Excellent investigative and analytical skills.
• Excellent written and oral communication and customer service skills.
• Proficiency in utilizing Microsoft office applications including Word, Outlook, PowerPoint, and Excel.
• Ability to work independently, to identify issues and problems, and recommend and implement solutions.
• Ability to oversee team members in various positions and geographic locations.
• Demonstrated leadership skills, including critical thinking, risk-taking, and creativity.
• Possess the managerial skills necessary in order to interact and communicate with team members, provide instruction and directions, determine work priorities, and coordinate the activities of a team.
• Able to delegate and manage resources effectively.
• Highly effective communication skills and the ability to conduct meetings and correspond with firm principals, attorneys, and leadership regarding complex and difficult issues.
• Able to change and adapt to current and future responsibilities and circumstances.

Benefits

• Competitive pay and discretionary bonus opportunities.
• Rich benefits package, including comprehensive medical and dental coverage, generous paid time off, and tuition reimbursement.
• Award-winning retirement and profit sharing plans with employer contribution.
• A family-friendly atmosphere with back-up child care, as well as health and wellness initiatives.
• A positive culture awarded an Outstanding Workplace designation in 2023 and 2024 by People Insight based on our high levels of employee engagement.

Pay

The estimated starting pay range is $134,000 - $200,000 per year. Final compensation will be based on a variety of factors, including education, experience, skills, professional background, and overall qualifications.