DirectJobHub
Jobs · Engineering · Virginia

Configuration Manager Specialist

Amentum · Warrenton, VA · 4 days ago
On-siteEngineeringFull-time

About the Role

Amentum is seeking a Configuration Management Specialist to support a challenging, critical, and rewarding program that provides integrated voice, video, and data services throughout the Information Technology lifecycle. This role involves working in a dynamic environment as part of a collaborative team of IT professionals. Candidates should be critical thinkers with a strong work ethic, capable of working independently or as part of a team, and able to adapt quickly to emerging and unique problem sets.

Responsibilities

  • Deliver weekly updates on ongoing configuration management (CM) planning, configuration item status, change status/schedule, and configuration audits to the customer and management, escalating roadblocks as necessary.
  • Provide ITIL/ITSM configuration and change management (CM) processes and recommend hardware configuration items that meet customer standards and requirements.
  • Develop, update, and manage comprehensive CM procedures, work instructions, and policy manuals to ensure consistent application of CM rigor and enhance operational efficiency.
  • Configure, administer, and maintain CM tools to support configuration identification, control, reporting, release, and delivery, ensuring accurate tracking of products and systems throughout their lifecycle.
  • Demonstrate CM and release management activities to ensure new products are thoroughly documented and compliant with established standards.
  • Perform CM processes and procedures aligned with customer requirements and train team members on the proper use of CM tools.
  • Recommend and refine processes to support and enhance the hardware deployment process, ensuring efficiency, documentation, and alignment with organizational goals.
  • Leverage creative thinking and collaboration to craft innovative solutions addressing current and evolving business needs.
  • Develop and implement standard operating procedures (SOPs) to streamline IT workflows, promoting consistency and best practices.
  • Adhere to and integrate all customer policies and procedures into daily operations to maintain compliance and quality of service.

Requirements

  • Active Top-Secret clearance with SCI or TS with the ability to acquire SCI.
  • 10 years of relevant experience in configuration management.
  • Strong background in utilizing Configuration Management Database (CMDB) technology, including hands-on experience with ServiceNow CMDB (CI classes, relationships, reconciliation, discovery, data quality, and governance).
  • Strong understanding of hardware lifecycle processes (from design through disposal).
  • Demonstrated expertise with ITIL-aligned processes and ability to interpret technical documentation, architectural diagrams, and system baselines.
  • Experience supporting DoD programs, including familiarity with DoD IT service delivery standards.
  • Familiarity with MS Office applications (Excel, Word, Outlook, SharePoint, Project, Visio).
  • Exceptional attention to detail, excellent verbal and written communication skills, and strong critical thinking, organizational, time-management, and problem-solving skills.
  • Ability to work a 40-hour work week (Monday through Friday) with availability for overtime during critical peaks.

Qualifications

  • High School Diploma (minimum education requirement).
  • Current Cisco Certified Network Associate (CCNA) Certification.
  • One of the following 8140 IAT Level II or III baseline certifications.

Preferred Qualifications

  • Configuration Management Principles and Implementation Certification (CM2-PRO).
  • ServiceNow certifications (e.g., CIS–CMDB, ITSM, Discovery).
  • ITIL V3-4 Foundation Certification.
  • NDIA CDM Certification.
  • Data Management Certification.

Benefits

  • Health, dental, and vision insurance.
  • Paid time off and holidays.
  • Retirement benefits (including 401(k) matching).
  • Educational reimbursement.
  • Parental leave.
  • Employee stock purchase plan.
  • Tax-saving options.
  • Disability and life insurance.
  • Pet insurance.

Note: Benefits may vary based on employment type, location, and applicable agreements.

Pay

$150,000 - $180,000 per year. The compensation range is a good-faith estimate and may vary based on job responsibilities, education, experience, skills, internal equity, market data, and applicable laws.

Schedule

5 days per week (Monday – Friday), 8 hours per day, 40 hours per week. Overtime may be required during critical peaks.

Similar jobs