Configuration Manager *Secret or Top-Secret Clearance*

About the role

S2i2, Inc. is seeking a Configuration Manager to administer and mature the Configuration Management Database (CMDB) and support automation for a DISA Joint Service Provider (JSP) enterprise IT environment in the National Capital Region.

Responsibilities

• Maintain CMDB data and system records in accordance with DISA governance and policy;
• Maintain system configuration documentation, baseline records, and change logs in accordance with configuration management processes;
• Oversee the complete Configuration Item (CI) lifecycle from procurement and discovery through deployment, maintenance, and final retirement/decommissioning;
• Build and maintain accurate CI relationships and dependency maps to ensure downstream impact analysis during outages or planned maintenance;
• Ensure systems of record (e.g., DPAS) are provided up-to-date information on IT assets both deployed and not deployed;
• Build automations to enable mass export/import of data across a heterogeneous set of IT systems;
• Conduct regular, scheduled audits of the CMDB against physical floor checks and automated network discovery scans (e.g., Tanium, ACAS, MECM) to identify and resolve discrepancies;
• Track hardware End-of-Life/End-of-Support dates and software license utilization to support capacity planning;
• Maintain a library of automations and scripts (Python, PowerShell) for CMDB artifact maintenance using CMDB OEM best practices for importing, exporting, and data analysis;
• Configure, schedule, and maintain automated network discovery to ensure continuous, real-time asset data;
• Develop and implement auto-remediation scripts to identify, flag, and quarantine orphaned, duplicated, or stale CI records;
• Utilize DevSecOps principles and version control repositories to manage and deploy CMDB configuration changes and scripts (Infrastructure as Code).

Requirements

• Working knowledge of BMC and ServiceNow CMDB tools;
• Hands-on experience administering ServiceNow and/or BMC CMDB tools at enterprise scale;
• Three (3) or more years of experience in configuration management, CMDB administration, or IT service management within a DoD or federal IT environment of similar size and complexity;
• Ability to apply DoD STIGs and IAVAs to maintain system compliance;
• Practical experience writing automation in Python and/or PowerShell for data import/export, normalization, and analysis against CMDB systems;
• Familiarity with DevSecOps principles, version control, and Infrastructure as Code (IaC) approaches to managing CMDB configuration;
• Experience integrating CMDB with ITSM modules (Incident, Problem, Change) and with monitoring/scanning tools such as Splunk, SolarWinds, SCOM, Tanium, ACAS, and MECM via REST/SOAP APIs;
• Ability to create and maintain technical documentation, SOPs, Work Instructions, and system configuration records;
• Strong oral and written communication skills; ability to brief technical topics to non-technical stakeholders.

Qualifications

• Bachelor's degree in computer science, Computer Engineering, Information Technology, Information Systems, Cybersecurity, or a closely related technical field; or an equivalent combination of education, training, and directly relevant DoD IT experience.