Configuration Manager

About the role

The Configuration Manager will comply with Network Configuration Management Plans and sustain a Configuration Management Database (CMDB) tracking all SD‑WAN and network assets and configuration items. The role ensures network configurations meet encryption and cybersecurity standards defined by DISA and the DoD CIO, manages network baselines aligned with change control and incident resolution within the approved ITSM system, documents and enforces technical baselines to support change management, processes and evaluates change requests, and maintains configuration control artifacts for accreditation and monitoring per the DoD Risk Management Framework. Additionally, the incumbent will assist in developing a baseline end‑to‑end M365 SaaS architecture in a hybrid environment, maintain detailed tenant configuration documentation, assess planned and requested changes for risk, impact, and compliance with higher‑level policies, verify that approved changes achieve expected outcomes, and monitor future changes that may affect existing baselines.

Responsibilities

• Comply with Network Configuration Management Plans and sustain a CMDB tracking all SD‑WAN and network assets and configuration items.
• Ensure network configurations comply with encryption and cybersecurity standards defined by DISA and the DoD CIO.
• Manage network baselines aligned with change control actions and incident resolution activities within the approved ITSM system.
• Document and enforce technical baselines to support change management.
• Process and evaluate change requests.
• Maintain configuration control artifacts to support accreditation and monitoring per the DoD Risk Management Framework.
• Assist in developing a baseline end‑to‑end M365 SaaS architecture and configuration in a hybrid environment.
• Maintain detailed documentation of tenant configuration.
• Assess planned and requested changes for risk, impact, and compliance with higher‑level policies and directives across the hybrid environment.
• Verify and validate that approved changes achieve expected outcomes and monitor future changes and releases that may impact existing baseline configurations.

Requirements

• Current TOP SECRET security clearance.
• Current certifications in Azure Fundamentals and Azure Administrator.
• BS or Master’s degree with 5+ years of IT experience.
• Familiar with tracking enterprise changes and version control of assets and configuration items.
• Experience with Enterprise IT Configuration Management tools and hybrid IT architectures across on‑premise and SaaS offerings.
• Working knowledge of the ITIL Framework and the DoD Risk Management Framework.

Skills

• Strong understanding of cloud computing and networking.
• Superior organizational skills and capable of managing multiple projects.
• Great communication skills (oral and written).
• Strong attention to detail.

Benefits

• Competitive compensation.
• Health and Wellness programs.
• Income Protection.
• Paid Leave.
• Retirement benefits.

Pay

Pay range: $73,450.00 - $132,775.00 (guideline only; actual compensation based on responsibilities, education, experience, knowledge, skills, internal equity, market data, applicable bargaining agreements, or other lawful factors).