Jobs · Administrative · Utah

Configuration Management & Documentation Manager

Thales · Salt Lake City, UT · 3 wk ago
HybridAdministrativeFull-time

Position Summary

Thales is looking for a Configuration Management & Documentation Manager, whose role is to serve as a senior strategic leader responsible for driving enterprise-wide configuration governance, documentation integrity, and process standardization across complex operational and technical environments. This role operates with a broad cross-functional mandate to establish scalable configuration management frameworks, ensure document control compliance, and support operational continuity, quality assurance, and long-term business resilience.

Key Areas of Responsibility

  • Lead enterprise-wide configuration management and documentation control initiatives to ensure operational consistency, compliance, and process standardization across complex technical and business environments.

  • Develop, implement, and continuously improve scalable configuration governance frameworks, document control systems, and change management processes that support long-term organizational efficiency and resilience.

  • Oversee configuration baselines, technical documentation integrity, revision control, and audit readiness to ensure compliance with internal standards, customer requirements, and regulatory obligations.

  • Partner cross-functionally with engineering, operations, quality, program management, and leadership teams to identify operational challenges, drive process optimization, and support strategic business objectives.

  • Utilize data-driven methodologies, performance metrics, and compliance best practices to provide executive-level insights, mitigate operational risk, and support informed decision-making.

  • Serve as a trusted advisor to senior leadership by fostering a culture of accountability, continuous improvement, collaboration, and operational excellence across all configuration management and documentation activities.

Minimum Qualifications

  • Bachelor’s degree in Engineering, Project Management, or a related field, with 10+ years of experience in configuration management supporting complex, multi-domain product data environments; equivalent combinations of education and experience may also be considered.

  • 5+ years of direct configuration management experience within highly regulated industries such as aerospace, medical devices, defense, nuclear, or similarly compliance-driven environments.

  • Hands-on expertise with Product Lifecycle Management (PLM) systems and configuration/data management toolsets, such as Windchill, supporting complex product structures and controlled documentation processes.

  • Strong understanding of Systems Engineering principles and the full Product Development Lifecycle, including configuration control throughout design, development, release, and sustainment phases.

  • Proven leadership experience with the ability to effectively manage cross-functional teams, influence stakeholders at all organizational levels, and communicate clearly with both technical and non-technical audiences.

  • Demonstrated operational excellence with a quality-focused mindset, including experience managing controlled records, product releases, regulatory data compliance (e.g., FAA, EAR), version control, process discipline, and organizational planning in collaborative team-oriented environments.

  • Must be a US Person as defined in applicable law.

  • Must be a U.S. Person as defined in applicable law, or otherwise authorized or eligible for authorization, to access to hardware, software, technology or technical {OPEN} data controlled under the International Traffic in Arms Regulations (ITAR) and/or the Export Administration Regulations (EAR).

Special Position Requirements

  • Experience working with Windchill PLM tools is highly preferred, while familiarity with JIRA or similar issue and problem-reporting systems is considered a strong advantage.

  • Experience with SAP ERP systems or related enterprise resource planning platforms is a plus.

  • Multilingual communication skills, including proficiency in Italian or French, are considered beneficial in supporting global collaboration and international operations.

  • Master’s degree in Engineering, Project Management, Business Operations, or a related discipline is preferred.

  • Ability to work a flexible schedule aligned to a 9/80 or 5/40 work structure, primarily supporting operations Monday through Thursday.

  • Comfortable working in a hybrid office environment based in Overland Park, Kansas City area, with the ability to travel domestically and internationally up to 10% annually, including occasional trips to Salt Lake City, Utah and Gorgonzola (Milan), Italy.

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