Configuration Auditor/Analyst

Responsibilities

• Audit and analyze all Facets configuration changes completed by the configuration analysts to ensure that all modifications have been completed correctly.
• Review all associated documentation for completeness.
• Communicate with the configuration analyst, configuration team lead, tester, and requestor as required to ensure the request is completed as intended.
• Document all issues identified in the audit process and communicate the audit outcome to the appropriate persons.
• Validate production to ensure that the case is migrated appropriately.
• After changes migrate into production, a full post-implementation review is completed as per the policy outline.
• Build/run complex queries to identify claims affected by the configuration change and analyze all claims to ensure that all outcomes are accurate based on the request.

Requirements

• Possess a comprehensive knowledge of technical and workflow process components of claims processing.
• Attend ongoing training as needed and meet all production and quality goals to assist the team in meeting all required Service Level Agreements.

Qualifications

• High School Diploma/GED required.
• Bachelor’s Degree preferred.
• Minimum of 1 year of advanced-level claims experience and auditing experience.
• Minimum of 3 years of system configuration experience.
• Facets claim processing knowledge required.
• Microsoft Access or equivalent relational database application experience.
• Ability to build complex queries, reports, and macros.

Skills

• Comprehensive knowledge of technical and workflow process components of claims processing.
• Ability to build complex queries, reports, and macros.

Benefits

• Flexible work solutions including remote options, hybrid work schedules.
• Competitive pay.
• Paid time off including holidays and volunteer events.
• Health insurance coverage for you and your dependents on Day 1.
• 401(k).
• Tuition reimbursement and more.