Configuration Analyst - Drug File/VA Oracle Health (Hybrid Kansas City MO Office)

Responsibilities

• Configure Oracle Health Drug File systems for external client project implementations.
• Assist in the preparation and structuring of data for system configuration.
• Cook with the internal project team to bi-directionally share configuration status, project timelines, and updates, and verify configuration requests.
• Escalate reported configuration issues for timely resolution.
• Balance configuration ownership across multiple clients, ensuring high standards and adherence to project deadlines.
• Collaborate with internal project teams to communicate configuration status, timelines, and updates, ensuring alignment with project goals.
• Verify configuration requests and escalate issues to the appropriate channels for resolution.
• Independently complete complex system configurations and contribute to process improvements across projects.
• Document work thoroughly and ensure all processes are well-maintained using preferred tools and platforms.
• Act as an escalation point for complex configuration issues, driving problem-solving efforts and delivering resolutions.
• Provide leadership and guidance to Configuration Analysts, offering coaching, mentoring, and training as necessary.
• Continuously identify and implement process improvements to optimize workflow and efficiency.

Qualifications

• 0-5 years of experience in relevant functional or technical roles.
• Experience with Drug File configuration, particularly in the maintenance of the formulary, is preferred but not required.
• A bachelor’s degree or equivalent experience, with product or technical expertise specific to healthcare systems, is preferred.
• Strong communication skills, with the ability to build relationships and collaborate effectively with team members and clients.

Desired Skills

• Ability to navigate complex system configurations independently and efficiently.
• Proficiency with configuration tools, system documentation practices, and troubleshooting methodologies.
• Prow track record of managing and resolving complex configuration challenges in a timely manner.
• Ability to identify new process improvements and implement changes to enhance team productivity and system functionality.