Conexiones Case Manager BSAS-C - Conexiones Tewksbury, MA

About the Program

Casa’s Conexiones Individualized Treatment Services is an integrated Acute Treatment Services/Clinical Stabilization Services (ATS-Detox/CSS) program that supports individuals from medically monitored withdrawal management through clinical stabilization and works to transition patients to ongoing care in the community. This model provides increased support for individuals with co-occurring mental health and substance use disorders who have had unsuccessful previous treatment. Staff take a personalized approach to meet each patient’s needs and help them develop a treatment plan so they can thrive in the community. Our goal is to stabilize and support patients as they move forward in their recovery. Conexiones is a 32-bed inpatient facility located on the campus of Tewksbury Hospital. Our care plans integrate the CSS and ATS-Detox services tailored to individual needs.

The Clinical Stabilization Services Program (CSS) includes education and counseling regarding the nature of addiction, relapse prevention, and aftercare. The Case Manager helps the client during this post-detox process to identify their goals, needs, and resources during this time-limited stay. From the assessment, the Case Manager and the client formulate a plan together to meet those goals. The eventual goal along the continuum can range from returning home to further residential placement.

Responsibilities

• Greet new clients and create a welcoming, comfortable atmosphere for them
• Interview clients, review records, and confer with other professionals to evaluate the condition of the client
• Obtain and document in a precise and timely manner all relevant intake material
• Assess patient’s continuing care needs, contact appropriate aftercare resources, and arrange for transfer or admission to appropriate levels of care and/or liaison with self-help organizations
• Assist in formulating a treatment plan based on comprehensive biopsychosocial assessment of client
• Share responsibility for educational and other group programming
• Counsel clients individually and/or in family and group sessions to assist client in achieving treatment goals under the direction of the Clinical Supervisor
• Refer the client to other support services as needed, such as medical evaluation and treatment, social services, and employment services
• Prepare and maintain reports and case histories in accordance with agency guidelines for format, timeliness, and quality assurance
• Supervise toxicology screens
• Search client belongings upon admission to the program
• Enter client data into paper and electronic record
• Complete a psychosocial history, tobacco assessment and wellness assessment within regulation deadlines
• Respond promptly to client needs
• Maintain confidentiality
• Complete discharge notes and client disenrollment forms to close cases upon client discharge
• Attend staff meetings and supervision sessions
• All other related duties as assigned

Qualifications

• Associate degree with certifications, or a combination of experience and education; bachelor’s degree preferred
• Bilingual Spanish and English required
• Have a sense of compassion, patience and empathy
• Must demonstrate ability to relate to a substance use treatment population in a sensitive manner
• Have an interest and willingness to work in a multicultural setting
• Must share a customer service orientation
• Manages difficult or emotional client situations
• Responds promptly to client needs
• Focuses on solving conflict, not blaming
• Maintains confidentiality
• Knowledge of relevant community resources for continuing care/aftercare placement

Schedule

Tuesday to Saturday, 9:00 am – 5:00 pm or 10:00 am – 6:00 pm

Tewksbury Hospital, 365 Main Street, Tewksbury, MA

Benefits

• Compensation: $24.52 – $24.74/hour
• 401(k) Retirement Plan: All eligible employees may elect to participate after 1 year of service. Casa Esperanza, Inc. will match a contribution of up to 6% of your annual salary
• Holiday Pay: 12 days per year + 1 floating holiday
• Paid Time Off (PTO): 18 days year one, 20.5 days at year two, 23 days at year five
• Sick Pay: 10 paid days per year
• Long/Short-Term Disability: Paid by Company
• Life Insurance
• Health Insurance: Medical, Dental, Vision
• Health Reimbursement Arrangement (HRA)
• FSA/DCA: Flexible Spending Account & Dependent Care
• ComPsych Guidance Resources - EAP
• Educational Opportunities
• Tuition Remission
• Employee Ticket at Work: Discounts for entertainment, travel, movies, etc.
• Career Advancement Opportunities
• Increased Salary for Credentials

Physical & Mental Requirements

While performing the duties of this job, the employee is regularly required to walk, stoop, kneel, crouch, or crawl and talk or hear. The employee must occasionally lift and/or move up to 20 pounds. Specific vision abilities required by this job include distance vision, peripheral vision, and depth perception.